Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Add project_id to events

Please consider the idea to add a project_id field in our events: https://docs.developers.optimizely.com/experimentation-data/docs/experimentation-events-data-specification
9 months ago in Experimentation Analytics / Data Import / Export 0

Add descriptions and remarks to Options classes

Some Options classes or their new properties is not having descriptions, which makes it confusing and hard while configuring the CMS. For example: ActivityOptions, UIOptions, ProjectUIOptions, TelemetryOptions.
9 months ago in Content Management / Technical 0

Make it possible to filter on customer email when customer name doesn't exist

We want to filter subscriptions on a Customer Email however it doesn't work for subscriptions without a Customer Name. It works for subscriptions with a Customer Name.
9 months ago in Customized Commerce 1 Already exists

Add Text option gives a rich text field but doesn't allow upload image

In the template settings for briefs, we have an option Add Text. This option gives you a rich text field but doesn't allow uploading image in it. Had a chat with Saquif and Zahid on this and it seems the text field is there for the instructions. I...
9 months ago in Content Marketing / Settings + Configuration 0

Product Recs - ODP integration

For clients with both ODP and Product Recs, Be able to use ODP functionality (e.g. segmentation) within Product Recs. Integrate Product Recs response data into ODP.
over 1 year ago in Product Recommendations 0

Feature Flag Lifecylcle Analytics

One of my goals as an administrator of feature flags is to understand the lifecycle of our feature flags. When it was created and the various data points for it's rollout. I struggle to maintain the lifespan of our flags without alot of manual work.
about 3 years ago in Feature Experimentation / Feature Flagging Workflows 1 Future consideration

Print Button from Lists

We have customers wanting to Print from Lists. They can of course do Control + P, but honestly a lot of our customers don't know that ;) They are looking for a button!
almost 4 years ago in Configured Commerce / CMS, Spire & Mobius 1 Already exists

Mobile App should pair with BlueTooth scan gun

Our customers use bluetooth scan guns in their warehouse with iPhones or iPad Minis. If we were able to pair the bluetooth scan gun to the Insite Mobile app. These customer might start using the the mobile app instead of their current ordering sol...
almost 4 years ago in Commerce Mobile App 1 Gathering interest

Bulk Edit in Plan

A bulk edit feature would be helpful, even from the plan view. Having the ability to select multiple items at a time and update things like due dates or even fields associated, workflows associated, etc.
over 2 years ago in Content Marketing / Plan 0 Future consideration

Sandbox IP Restriction

A nice enhancement that could be added to your native offer will be the be able to restrict per IP the sandbox environment.\nBy doing this, we will be able to provide a list of IP when configuring the environment and hide it from the public area.
almost 4 years ago in Configured Commerce / Technical 0 Gathering interest