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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Add filters to the "Experiments"-overview

Hi! As an Optimizely editor, I want to be able to use a filter for the Status (Not Started, Running, or Paused) of an experiment/personalization campaign and/or a filter for the Type (A/B, PC, ...) in the "Experiments"-overview of a Project, so th...
over 2 years ago in Experiment Collaboration and Management 1 Planned

Use "pageview"-events as a source for the audiences builder

Hi! As an Optimizely editor, I want to be able to use the "pageview"-event of a certain page as the source for an audience so that I can target visitors that (have returned and) have viewed a certain page before. We currently solve this by using a...
over 2 years ago in Web Experimentation / Experiment Authoring / Targeting 4 Already exists

Support for images > 100MB

We have a lot of images that are over 100MB in size. They are unable to be viewed or resized in the CMP Library so it is not usable as a storage solution for these assets.
over 1 year ago in Content Marketing / DAM/Library 0 Investigating

We need to have an option to select/unselect all categories from the Categories List

When editing a CMS page, If Web Editor has to tag a category for a page, editor has to select categories individually if there are 30 categories then editor check the checkboxes for all 30 categories individually. We need an option to Select/Unsel...
about 2 years ago in Content Management / Technical 0

Promotion Engine: allow to limit promo code usage by email address, even if not a registered user

As a Promotion Manager, I want to be able to limit the use of a promo code by email address even if they don't have a registered account.
about 4 years ago in Customized Commerce / Promotions 0 Gathering interest

Limitation of number of sent forms

A customer, managed by Natalia Butor, needs to limit the number of sent forms. When googling I found a suggestion for using a criterion that uses the Forms API to count the number of sent forms. Then using a visitor group that hides the form when ...
over 2 years ago in Content Management / Forms 1

Delete experiment permanently

Currently, we have an API call called "Delete an Experiment" https://docs.developers.optimizely.com/web-experimentation/reference/delete_experiment to archive experiments (it was suggested in another feedback to modify the name into "archive an ex...
8 months ago in Web Experimentation / APIs 1

Ability to cc on a ticket via the supportal widget in CMP

When my team puts in support tickets, there is no option for them to CC me so that I can provide support/escalate the issue.
8 months ago in Content Marketing / Miscellaneous 0

Show both step due date and task due date on Board

At the moment we have to toggle between different views on the board during our WIPs in order to see both current steps due as well as upcoming tasks where we have step assigned to us. Would be very helpful to be able to see both on the same card.

Email Notifications should mention Campaign name along with Task names

A task such as "web build" can belong to several campaigns, would be better to have the campaign name along with it for clarity.
over 1 year ago in Content Marketing 1 Will not implement