Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Visitor Groups - need possibilty to add name to Personalized Group

As a content editor I need to possibility to add a name to the Personalized Groups when using visitor groups. As it is now, you have to open each personalized group to check what it contains. Waste of time! See fx the attached where you have five ...
almost 4 years ago in Content Management 0

Change Event Owner

Just like we can with tasks, we'd like to be able to change the event owner. Today, we have to make a new event and delete the old one in order to get a new "creator" on it. But it would be helpful if they had the concept of "owner" in addition to...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Enable Text Compression on the Pages

Opti configured commerce needs to enable text compression in the pages. It will improve the performance and improve the digital marketing scores.
8 months ago in Configured Commerce / Technical 5 Investigating

Abandoned Cart Reminders

Like the B2B product, can we get the ability to send abandoned cart email reminders to customers
8 months ago in Commerce Analytics 0

Clearly Separate "Mark All as Read" and "Clear All" Notifications Actions

There are two available actions for in-app notifications - "clear all" and "mark all as read." But they are very close together in the UI, and it's easy to hit the wrong one.
almost 2 years ago in Content Marketing / Notifications 0 Future consideration

Drag-and-Drop Rows in Board View

In addition to re-ordering the columns in the board view, we'd like to be able to do the same with rows/groupings. We like to group by campaign, and dragging important campaigns to the top would make it easier to find what you're looking for quickly.
almost 2 years ago in Content Marketing / Plan 0 Future consideration

Pin Attachment

We use the attachments space for a lot of our collaboration. As such, we'd like a way to "pin" an attachment and denote that it is the final asset in a task. Right now, our users are unsure which asset to use, especially if many versions have been...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Freedom to adjust algorithms for main widgets

Freedom to adjust algorithms for main widgets, with a dropdown style setup like with merchandising campaigns. This is something we have already discussed on calls before, but am not sure if there has been any movement on this since. I think this w...
almost 2 years ago in Product Recommendations / Portal 0 Planned

RFQ Notifications Sent to the User instead of Ship To/Bill To Contact

It makes no sense for a buyer to submit an RFQ to our business and then have our reply sent to the email address on file for the Bill To or Ship To. Each Bill To or Ship To will likely have more than one buyer supporting it. In many cases the cont...
almost 2 years ago in Configured Commerce / Orders & Payment 1 Gathering interest

Add an internal description field for extensions

A customer suggested the following feature: It would be helpful to add an internal description field for Extensions. In the Extension's settings, there is a description field. However, that field should contain no more than a single line of text b...
almost 2 years ago in Web Experimentation / Experiment Authoring 0 Future consideration