Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Limitation of number of sent forms

A customer, managed by Natalia Butor, needs to limit the number of sent forms. When googling I found a suggestion for using a criterion that uses the Forms API to count the number of sent forms. Then using a visitor group that hides the form when ...
over 2 years ago in Content Management / Forms 1

Provide admins with the ability to hide fields from Marketers view in Segments.

Our business does not populate all of the available fields within the ODP platform with data and therefore when a marketer is building a segment they have to scroll through multiple options of fields that can not be used. We would like a way to Hi...
almost 2 years ago in Data Platform App 0

Visitor Groups - need possibilty to add name to Personalized Group

As a content editor I need to possibility to add a name to the Personalized Groups when using visitor groups. As it is now, you have to open each personalized group to check what it contains. Waste of time! See fx the attached where you have five ...
almost 4 years ago in Content Management 0

Enable to save KQL queries and workbooks in Azure portal

I know, that direct access to PREPROD and PROD environments is not fully supported. I can still access PROD Application Insights in Azure portal but I'm wondering why it's not possible to save queries nor create workbooks?! We have logs in Applica...
8 months ago in DXP Cloud Platform / Telemetry 0 Future consideration

Restriction Groups for anonymous users

Our instance has multiple microsites and our current method of building our product catalog assigns each product to its category on every microsite. When users are logged in, we can correctly control the flow of presented products through Restrict...
8 months ago in Configured Commerce / Catalog & Assets 1 Investigating

Change Event Owner

Just like we can with tasks, we'd like to be able to change the event owner. Today, we have to make a new event and delete the old one in order to get a new "creator" on it. But it would be helpful if they had the concept of "owner" in addition to...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Clearly Separate "Mark All as Read" and "Clear All" Notifications Actions

There are two available actions for in-app notifications - "clear all" and "mark all as read." But they are very close together in the UI, and it's easy to hit the wrong one.
almost 2 years ago in Content Marketing / Notifications 0 Future consideration

Drag-and-Drop Rows in Board View

In addition to re-ordering the columns in the board view, we'd like to be able to do the same with rows/groupings. We like to group by campaign, and dragging important campaigns to the top would make it easier to find what you're looking for quickly.
almost 2 years ago in Content Marketing / Plan 0 Future consideration

Pin Attachment

We use the attachments space for a lot of our collaboration. As such, we'd like a way to "pin" an attachment and denote that it is the final asset in a task. Right now, our users are unsure which asset to use, especially if many versions have been...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Freedom to adjust algorithms for main widgets

Freedom to adjust algorithms for main widgets, with a dropdown style setup like with merchandising campaigns. This is something we have already discussed on calls before, but am not sure if there has been any movement on this since. I think this w...
almost 2 years ago in Product Recommendations / Portal 0 Planned