Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1724

There isn’t any visual hierarchy in the workflow -- we would like to color code

There isn’t any visual hierarchy in the workflow. You have to open up a task to see if there is a sub-task to get any kind of hierarchy. If tasks were color colored, or something else it would be easier to read and understand what it what. It’s mo...
4 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Unable to edit shared blocks on commerce pages

Issue raised on behalf of partner: "I am facing an issue when a shared block is used on commerce pages like category or product page, and when i edit the block it saying "This item is not used anywhere.""
3 months ago in Customized Commerce / Technical 1

When searching by Brand, attributes and filters cannot be sorted

When searching by the Brand on the website, the Filters need to be sorted and ordered. Where do we go to do that?
20 days ago in Configured Commerce / Catalog & Assets 2 Gathering interest

Content Field on Product Detail Page Should be Controlled by CSS

In configured commerce, go to: Admin Console > Catalog > Products, then select a product and go to the "Content" area. There is a rich text editor field for adding product description/detail info. This editor gives the option to change fonts...
20 days ago in Configured Commerce / Catalog & Assets 1 Investigating

Restrict shipping options if PO Box address

I would like to see an option in the shipping rules section where I can restrict shipping carriers depending on what is in the customer order address 1 field or even a toggle. Example: I am trying to restrict PO Box addresses only for USPS shippin...
20 days ago in Configured Commerce / Shipping & Fulfillment 2 Gathering interest

Time zone issue affecting published Date

When publishing content we are experiencing an issue with the published date displayed on site consistently being one day earlier than the date the content is actually published. We have the following request to enable us to resolve this issue. Is...
20 days ago in Content Management / Content Manager 0

Smooth Deploy for Commerce

As a developer I want the ability to use the Smooth Deploy capability while deploying updates to my Commerce applications. I want the customer experience to remain open with the ability for customers to transact while my deployment is processing, ...
about 3 years ago in Customized Commerce / Technical 5 Future consideration

We would like to disable the time a step is due in a task

All of our task steps are due EOD. It is very time consuming to have to set each step in each task to that time. We would like to be able to either turn off all times due, and only have a date, or set all times to a default time.
5 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Folder System for Optimizations

As an experimenter I would like the ability to sort my experiments and personalization campaigns into folders based on my own criteria. For my use I would have folders based on the area of the site we are testing (ie. homepage, category page, prod...
about 1 month ago in Web Experimentation / Other 0

SSO Authentication - Admin user attributes mapping

Admin user (Console user) creation via SSO authentication allows us to map email, given_name and family_name but we are not able to map User Name, Company, Position, Phone, Extension, Fax attributes. Company: We have multiple segments/branches ava...
21 days ago in Configured Commerce / Users, Permissions & Security 0