Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Less clicking around in the Visual Editor, enable scrolling behaviour by default!

Hi! It would be nice to be able to scroll within the Visual Editor without having to enable "Interactive Mode". It's not like scrolling while "Interactive Mode" is disabled is reserved for another functionality, so why not have scrolling available...
about 2 years ago in Web Experimentation / Experiment Authoring 4 Shipped

Add a column "ID" to the "Audiences"-overview of a Project (and/or its detailed view)

Hi! As an Optimizely editor, I would like to be able to see the identifier of audiences in the "Audiences"-overview so that I can copy that value and use it in the query parameters to force/impersonate myself as a specific audience member, which w...
about 2 years ago in Web Experimentation / Developer Experience / Experiment Authoring 7 Shipped

Select translation of existing page

Our team creates an English version of a page and sends it to a third party for translation. The translation service then adds the translations into our CMS site as draft translations. We would like to add these translations to a task in CMP so th...
9 months ago in Content Marketing / CMS + CMP Publishing 0 Shipped

Provide a setting to be able to alter Source map configurations while publishing into DXP

In a large project with a LOT of *.js.map files, it would be great to be able to have some options to be able to control how long it takes to process these files. Right now, in a large project, we have almost 1500 *.js.map files, which is causing ...
9 months ago in DXP Cloud Platform / Code deployment 1 Shipped

Email Product Recs - Have additional product details image

At present, each product recommendation consists of 2 images that are rendered in real-time: 1 image showing the Product Image, and 1 Image with product details like name, price etc, that can be configured in the Personalization Portal (styling et...
over 1 year ago in Product Recommendations / Email Personalization / Portal 0 Shipped

Add Timestamp to Attachments

We'd like to be able to see when an attachment was uploaded without having to scroll though the history tab. That way, we can quickly see which is the newest, especially when multiple assets have been added.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Shipped

Group In-App Notifications

Currently, the notificaionts are all together - tasks, campaigns, events, etc. all in one feed. It would be great if we could group them by similar objects to keep things cleaner.
over 1 year ago in Content Marketing / Notifications 0 Shipped

Add 'Select All' and 'Download' Buttons in Collections Tab in Library

It would be great if we could select all and then download everything in a collection at one time. We are using collections to put together "packets" for our sales team, and they often use them in the field when they aren't online. Downloading is ...
over 2 years ago in Content Marketing / DAM/Library 0 Shipped

Search Statistics need selectable dates

Currently, date ranges for constraining Statistics are limited to the past 24 hours, this week, this month, or this year, which isn't very useful by itself. It's no problem to retain those choices, but an additional date range should be allowed so...
10 months ago in Search & Navigation 2 Shipped

Global Search Improvements - Archived Indicator/Filter/Hide

From Global Search, it's currently impossible to tell whether a task or campaign is archived or not. I typically only want to see non-archived work when I'm searching, so it would be great to allow for either a filter or at least an indicator on t...
over 1 year ago in Content Marketing / Miscellaneous 1 Shipped