Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Title missing on images in the Text editing fields

The mouse-over titles are missing in images added in the Text editing fields. This is a normal feature on all CMS:s so it's strange that I can't see it. This would help me make more accessible web content.
almost 5 years ago in Content Management / Editing 1 Future consideration

Bulk Reassign Step/Task/Campaign Ownership

For cases when someone goes on leave or even leaves the organization, we'd like the ability to quick re-assign all work from one person to another. Today, there's no way to do this unless you manually open each CMP object, which is too time-consum...
over 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Epi Find Interface

- Interface is too basic e.g. for the charts, we have mouse over every peak just to see each statistic. - Seems to be lacking insightful data. Would like access to download the raw data so we can massage it for a more meaningful analysis.
over 4 years ago in Search & Navigation 3 Future consideration

Import the keywords and description that come with purchased images to the DAM (exif metadata on the image file).

Our Designers have pointed out that they have more work to do to ensure that images are returned properly by Search when they import our Getty purchased images to Optimizely DAM. Another companies DAM that we use imports the image and its embedded...
almost 2 years ago in Content Marketing / DAM/Library 0 Future consideration

Better reporting functionality in CMS

Admin section (reports) good headlines/titles but functionality not good for broken links I want the ability to export to excel, or to be able to sort the list or update the list. I can’t configure or mark what has been checked and would like e.g....
over 5 years ago in Content Management / Reporting 0 Future consideration

Sendgrid Bounce back List

Customers would like the ability to have the list of emails on the Sendgrid bounce back list sent to them automatically or accessible within the DXC Dashboard/CMS. Current process requires them to submit a support ticket and request the informatio...
11 months ago in DXP Cloud Platform 2 Future consideration

Improve user experience for editors when searching for Pages when multi-site

As an editor, when searching in the Pages gadget, results from all sites are shown. Add a label to indicate what site the result is from. It's possible multiple sites have the same named content. i.e. 'Blog' So it would be ideal to see:Blog [Sit...
almost 2 years ago in Content Management / Multi-site 0 Future consideration

CMS 12 Admin UI request - sorting & searching Visitor Groups

In CMS 11, Visitor Groups were sorted alphabetically. Now with CMS 12, the list of Visitor Groups are all "mixed up" and it's hard to maintain when you have +100 of them. Please add sort and search to this part of the administration user interface...
almost 2 years ago in Content Management / Content Manager 0 Future consideration

Add Library Link to Completion Message for Easier Asset Management

Could the team add a hyperlink to the completion message or directly on the saved asset when it's automatically saved to the library? This would make it more convenient to move assets to the collections folder, as you could click directly from the...
6 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Configuration Change History

We need to be able to view a changelog of admin settings in the platform for audit purposes. For example, we need to know who changed workflow settings, when, the before/after, etc. We would need this for all types of admin functions - user manage...
almost 2 years ago in Content Marketing / Settings + Configuration 0 Future consideration