Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Single Page Progressive Forms

At the moment with the way smart forms work, we add pagination. This means that any form with a lot of logic results in many pages. This means that users can’t easily refer back to previous answers, particularly when these forms are long. We would...
over 2 years ago in Content Marketing / Settings + Configuration 0 Shipped

Save Test URL(s) of a Page

Hi! As an Optimizely editor, it would like to be able to save the Test URL(s) in a page's settings so that it helps others on revisiting the settings to quickly grasp the conditions of a page and also to see the effects of any following adjustment...
over 2 years ago in Web Experimentation / Developer Experience / Experiment Authoring 6 Shipped

Less clicking around in the Visual Editor, enable scrolling behaviour by default!

Hi! It would be nice to be able to scroll within the Visual Editor without having to enable "Interactive Mode". It's not like scrolling while "Interactive Mode" is disabled is reserved for another functionality, so why not have scrolling available...
over 2 years ago in Web Experimentation / Experiment Authoring 4 Shipped

Add a column "ID" to the "Audiences"-overview of a Project (and/or its detailed view)

Hi! As an Optimizely editor, I would like to be able to see the identifier of audiences in the "Audiences"-overview so that I can copy that value and use it in the query parameters to force/impersonate myself as a specific audience member, which w...
over 2 years ago in Web Experimentation / Developer Experience / Experiment Authoring 7 Shipped

Clear synchronization status information

Its currently not possible to see which content that has been updated successfully in an easy way. Content is normally synched using the event system (not using the scheduled job), and we don’t have any UI to show if the item that was updated/publ...
over 1 year ago in Optimizely Graph 0 Shipped

Save Sorting in Saved Views

We'd like our saved views to include the sorting preferences in addition to filters, column setup, etc.
almost 2 years ago in Content Marketing / Plan 0 Shipped

Add 'Select All' and 'Download' Buttons in Collections Tab in Library

It would be great if we could select all and then download everything in a collection at one time. We are using collections to put together "packets" for our sales team, and they often use them in the field when they aren't online. Downloading is ...
almost 3 years ago in Content Marketing / DAM/Library 0 Shipped

Email Product Recs - Have additional product details image

At present, each product recommendation consists of 2 images that are rendered in real-time: 1 image showing the Product Image, and 1 Image with product details like name, price etc, that can be configured in the Personalization Portal (styling et...
almost 2 years ago in Product Recommendations / Email Personalization / Portal 0 Shipped

Add Timestamp to Attachments

We'd like to be able to see when an attachment was uploaded without having to scroll though the history tab. That way, we can quickly see which is the newest, especially when multiple assets have been added.
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Shipped

Group In-App Notifications

Currently, the notificaionts are all together - tasks, campaigns, events, etc. all in one feed. It would be great if we could group them by similar objects to keep things cleaner.
about 2 years ago in Content Marketing / Notifications 0 Shipped