Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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We need to have an option to select/unselect all categories from the Categories List

When editing a CMS page, If Web Editor has to tag a category for a page, editor has to select categories individually if there are 30 categories then editor check the checkboxes for all 30 categories individually. We need an option to Select/Unsel...
almost 2 years ago in Content Management / Technical 0

Support for add custom icon to custom menu item

In 12.22.0 Optimizely CMS UI packages, the menus have been completely redone. We can add custom menu items to the Main menu, but we are unable to enable showing the custom icons for the custom menu items. It is very difficult to navigate the custo...
about 1 year ago in Content Management / Technical 1

Filter on 'Status' in User & Team view

You can filter on role but not on ex Status. Why? Should be possible to filter on more things than Role.
7 months ago in Content Marketing / Settings + Configuration 0

Add 'Compliance Expiry' Within 'Manage Expiration and Archiving' on CMS Pages

As an Editor in the CMS I want to be able to add a 'Compliance Expiry' date to a page within the 'Manage Expiration and Archiving' popup, so that I can indicate in Edit Mode that the page content will need to be reviewed by the Compliance Team. If...
about 1 year ago in Content Management / Collaboration & Approval 2

"Remember me" automatically set

If you set "remember me" on login it shoud automatically be set the next time you log in.
8 months ago in Configured Commerce / Customers 4 Investigating

Add filters to the "Experiments"-overview

Hi! As an Optimizely editor, I want to be able to use a filter for the Status (Not Started, Running, or Paused) of an experiment/personalization campaign and/or a filter for the Type (A/B, PC, ...) in the "Experiments"-overview of a Project, so th...
over 2 years ago in Experiment Collaboration and Management 1 Planned

Use "pageview"-events as a source for the audiences builder

Hi! As an Optimizely editor, I want to be able to use the "pageview"-event of a certain page as the source for an audience so that I can target visitors that (have returned and) have viewed a certain page before. We currently solve this by using a...
over 2 years ago in Web Experimentation / Experiment Authoring / Targeting 4 Already exists

Ability to view calendar on a weekly, monthly, or quarterly basis

As a team of marketing directors, we are trying to use events on the calendar view to do our monthly and quarterly planning process. We put our large initiatives into the calendar as events that run "all day" from Date X-Z. We'd like to be able to...
8 months ago in Content Marketing / Plan 0

Enhanced Datafile Management

Submitting on behalf of the customer. In order for us to easily debug datafile issues, for the Optimizely datafile, provide an easy way for us to retrieve the below information through the UI instead of having to reach out to Optimizely support: A...
8 months ago in Feature Experimentation / Project / Account Configuration / Settings 0 Future consideration

Images do not have an AltText property as standard. This means that the AltText has to be specified when adding an image via the WYSWYG editor

As a Developer, I would like a standard 'AltText' property to be added to Image Media. This property should be localisable and used by default when an image is added via the XHTML editor.
8 months ago in Content Management / Editing 0