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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Show/Hide Fields in a Brief Template Based on Logic

When creating a Brief Template, we have certain fields that should be shown or hidden based on the values selected in previous fields. The current logic in the template builder only allows you to "jump to" a particular field and/or only show limit...
over 1 year ago in Content Marketing / Settings + Configuration 2

Add support for vnet private endpoint

Hi, We checked with the support team and currently setting up vnet private endpoint peering with customer's own Azure vnet is not supported for the Optimizely Content Cloud. We think that this is a very common practice to connect Optimizely CMS to...
8 months ago in Content Management / Technical 0

Burned by NO Backup Again

On two different occasions we had administrators accidently delete whole folders of Media content when they thought they were deleting a single file. Yes I know the message says you are deleting a folder. But it still happens and when it does ther...
over 2 years ago in Configured Commerce / Catalog & Assets 0 Investigating

Comment navigation in Proofing View

When in the proofing/versioning view, it doesn't work to click on the comments in the side panel and then find their place in the document. It works the opposite way (I can click the comments on the page and be taken to the comment in the side pan...
8 months ago in Content Marketing / Structured Content 0

Do not let Library Role users add assets to the Library via the Download image as Custom option

We are finding that Library role users (our regular employee base) are accidently adding images to our Library. In order to obtain an image size they want, they chose "Download As" and then "Custom". The "Save" button does not work for them (brows...
over 1 year ago in Content Marketing / DAM/Library 1 Investigating

test

No description provided
8 months ago in Content Management 0

Synchronous scrolling for Compare different versions

The user experience would be improved when comparing different versions of a page, the user could toggle on/off for Synchronous scrolling of for e.g. (but not only pertaining to) the main body property.
8 months ago in Content Management / Editing 0

Cant give a new console roll access to media and indexing

The Console role access for Library → Media and Marketing → Search → Indexing are hard coded in the base code. So I can not give a new console role access to Indexing or Media by doing changes in Application Dictionary. You should be abele to give...

Cludgy solution for finding content references (moving to trash)

If I want to find internal pages that link to a page, I usually click Move to Trash to get a list of internal references, and then Cancel. Grzegorz Wiecheć has made a nicer solution to this issue: https://gregwiechec.com/2015/06/displaying-related...
over 4 years ago in Content Management / Editing 0 Future consideration

Partial search hits on variants

If you search for a title containing almost the entire title of a variant it falls back to the product instead of showing the variant. You need the complete variant number or the complete title to actually get a hit on a variant. We want a config ...
over 1 year ago in Configured Commerce / Search 1 Gathering interest