Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Customer Profile to have details of event on history log

Usually, when presenting ODP to clients, the Customers section gets a wow, especially when they see the History logs. However, what the clients didn't see during quick presentations is usually, the history log does not tell the detail of the event...
7 months ago in Data Platform App 0

Modify the header "Improvement" in Results page into "Change" or another name.

The header "Improvement" (the relative difference of conversions between original and variation) in the Results Page can be confusing in some situations, for example when comparing original/variation regarding bounce rate, as "Improvement" seems t...
over 2 years ago in Experimentation Analytics / Other 1 Planned

Expand Folders in Library List View

hile Labels are great for filters, when you want to just browse the Library, folders make more sense. As we have no tree control to navigate through folders, would it be possible to expand the folders when viewing Library in List View. Visually, t...
over 1 year ago in Content Marketing / DAM/Library 1 Future consideration

Replication from Sandbox to Production environments

We would like to be able to create content, tune search, and test promotions within our sandbox environment - but then once approved, we would like to time a replication to production and have content/search updates/promotions copied into the prod...
over 1 year ago in Configured Commerce / Admin Console & Import/Export / Technical 0 Planned

Category Page will not retain its Resized status

Often, I need to resize the Category Left Hand Pane when categories are expanded. This left-hand pane reverts back to its original size once I've click on a Category to Edit. Could this pane keep the size set?
7 months ago in PIM 0

When loading files (like images, csv, xls), optimizely scan virus of it

Content editor can upload files which contains viruses. Could optimizely automatically ensure that files are virus free. Or customer could add own virus scanning method to that process.
7 months ago in Content Management / Asset Management 0

Email Notifications should mention Campaign name along with Task names

A task such as "web build" can belong to several campaigns, would be better to have the campaign name along with it for clarity.
about 1 year ago in Content Marketing 1 Will not implement

Ability to for resource time tracking to accept decimals

E.g. Planned time = 0.25
about 1 year ago in Content Management / Reporting 0

Ability to change a Task to a Campaign or vise versa

There isn't an option to make this switch. To do so, you have to delete the Task/Campaign and recreate it. This is problematic if the Task already contains comments, etc.
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Will not implement

Add the ability to filter by last modified date

No description provided
about 1 year ago in PIM 1 Investigating