Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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2FA for login to Optimizely Campaign

As a User I would like to enable two-factor authentication for login to Optimizely Campaign to increase account security.
over 3 years ago in Campaign 0 Future consideration

Requests and Campaigns on Board View

In Task board Plan view, you cannot view Work Requests. Viewing WRQs would be helpful because then we could plan/prioritize work that has not been built out yet, or view larger projects as a whole (rather than only the specific deliverables). We w...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

No Bid and Lead Time option for RFQ

The Sales Quote feature should have an option to No Bid a line. For items that are quoted, there should be a field for lead time as the lead time will likely change in an RFQ scenario.
7 months ago in Configured Commerce / Self-Service 1 Gathering interest

Swedish and English mixed up above ContentArea since 12.29

See attachment
7 months ago in Content Management / Editing 0

Ability to un-publish a product in Commerce so it can be re-scheduled (or schedule removing from expired)

As a product manager and content editor I want the ability to un-publish a product that has been previously published, and/or to be able to schedule removing it from expired. This would allow my team to be able to scheduling publishing even if the...
almost 4 years ago in Customized Commerce / Catalogs 0 Planned

Sort In Review Tasks

As an approver I want to sort my 'In Review' tasks So that I can manage my approvals more efficiently. The outcome is the ability to change the sort order would allow us greater control and further ability to prioritise our approvals,
over 4 years ago in Content Management / Collaboration & Approval 1 Future consideration

Project related tasks separate from standard tasks

As a CMS user I want project items to go through workflow as separate tasks to standard workflow tasks So that I can better manage my publishing workflows for specific projects separately to my BAU tasks. The outcome is that Project items appear...
over 4 years ago in Content Management / Collaboration & Approval 0 Future consideration

Approval management via task pane

1) As an approver I want to see any pending change approvals in my tasks pane So that I can effectively process User requests. Ths outcome is Change approval workflow items are visible within the Tasks pane as a separate status type so that appr...
over 4 years ago in Content Management / Collaboration & Approval 0 Future consideration

Automatic copy of database from production to preproduction

Preproduction should resemble production. There should be an automatic function for copying the database from production to preproduction and keep the correct hostnames in preproduction. This should also be possible to schedule as preferred.
about 1 year ago in DXP Cloud Platform / Data management 0 Future consideration

User permission controls for certain modules in Content Recs

We would like users to be able to come in an learn from the insights in Content recs relating to widget uplift, topic insights etc, without being able to mess with deliveries, widgets etc. Can we create permission control to only allow read access...
about 1 year ago in Content Recommendations 0