Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Add all the current .NET cultures to the CMS languages list

For example: We need to add the culture en-ES for a customer. It exists as a valid culture in .NET but is not available to select as a language in the CMS. (In our setup it is not an option to use the default en language code for English on the sp...
about 2 years ago in Content Management / Multi-language 0

Support setting userAttribute through Optimizely agent environment variable.

We have an enhancement request for https://github.com/optimizely/agent?tab=readme-ov-file#configuration-options. We want to be able to add a property or an environment variable so that we can add a key-value pair for the userAttribute mentioned in...
about 1 year ago in Feature Experimentation 0

Unlock and edit (including adding fields) task briefs created from the work requests

Currently, only admins have the ability to unlock task briefs associated with work requests. However, there are situations where form values may change after the task is created, and it would be beneficial for the creators(task owners) to have the...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Add folder selection in mailing based widget (Performance Dashboard)

As a user, I want to select my recent campaigns for the performance dashboard based on a mailing folder. So I can make sure, that I always get the performance dashboard with meaningful widgets for the mails I find relevant without the need to go a...
over 1 year ago in Campaign 0 Future consideration

GCP Cloud Functions + Edge SDK

Since we are now on Google Cloud a customer has asked us about the possibility of Edge functions similar to AWS Lambda for GCP
over 1 year ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Integrating Qualtrics with Optimizely

Heeey, I'd like to submit a feature request in integrating Qualtrics with Optimizely. As we’re a user of both platforms, I believe that integrating these technologies can bring benefits to RSA. Qualtrics is a an experience management platfor...
7 months ago in Integrations 0 Investigating

Moving Content Between Plan & Library

Folders should be able to be created in a Campaign or Task, for asset organization. Folders should be able to be imported into Campaign or Task, as well as Collections.
about 2 years ago in Content Marketing / Plan 0 Future consideration

Honeypot

There should be a honeypot field to prevent spam submissions without captcha.
over 3 years ago in Content Management / Forms 0 Future consideration

More efficient loading of content area items

As a developer with aims for high performance, I would like the IContentAreaLoader interface to have a batch load method, to load all content area items at once, whether from inline content, cache or database. All while keeping the internal order ...
7 months ago in Content Management / Technical 1

More efficient loading of child content

As a developer with aims for high performance, I would like the IContentLoader.GetChildren method to use batching when loading uncached content from the database. Currently, the CMS will load content one by one and then return a list. But the data...
7 months ago in Content Management / Technical 0