Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Bounce/exit metrics in Optimizely Full Stack

Bounce and exit rate are key metrics for our business, as they often reach statistical significance and are crucial for us as an indication of experiment performance. At present, these metrics are only available in the Optimizely Web product and n...
over 2 years ago in Feature Experimentation / Other 1 Future consideration

Download assets from archived tasks

We'd like to be able to still download assets (attachments and content) from tasks that have been archived without having to un-archive them and re-archive them.
7 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Access Rights: "Inherit settings from parent item" checkbox value should also be applied to subitems

Product: CMS. Can be replicated in any plain vanilla Alloy site out-of-the-box. Version: All, as far as I know this feature has remained unchanged for decades. Issue description: In the Admin > Access Rights screen, we can set access levels for...
7 months ago in Content Management / Roles and Security 0

Add folder selection in mailing based widget (Performance Dashboard)

As a user, I want to select my recent campaigns for the performance dashboard based on a mailing folder. So I can make sure, that I always get the performance dashboard with meaningful widgets for the mails I find relevant without the need to go a...
over 1 year ago in Campaign 0 Future consideration

GCP Cloud Functions + Edge SDK

Since we are now on Google Cloud a customer has asked us about the possibility of Edge functions similar to AWS Lambda for GCP
over 1 year ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Allow to edit tooltip text for Add button in lists

Currently there is no way to edit tooltip for Add button. This sometimes confuses Content Editors who don't know what Add button refers to. For example lets have int list field: public virtual IList<int> ExampleList { get; set; } The Add but...
7 months ago in Content Management / Editing 0

Moving Content Between Plan & Library

Folders should be able to be created in a Campaign or Task, for asset organization. Folders should be able to be imported into Campaign or Task, as well as Collections.
about 2 years ago in Content Marketing / Plan 0 Future consideration

Allow to create blocks as a children of Product/Category pages

As an Catalog editor I want to be able to create blocks with option known from CMS - For this page. Reproduction steps: I have my Product page that inherits from ProductContent I add a property of ContentArea type to that page On ContentArea contr...
7 months ago in Customized Commerce / Catalogs 0

Need to be able to Save a Brief without Completing It

We need the ability to save a brief without completing it and completing all of the required fields. We have multiple use cases where this would be helpful: 1) We have a traffic manager who will be creating tasks based off of work requests, and th...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Make Expiry Dates on Library Assets Functional - Expired Assets Shouldn't be Accessible

As a financial services company, we need the "Expired Assets" to actually be expired and not accessible. That means:- Public Links should go to an error page (a nice feature would be able to customize this page so we can put an "on-brand" error me...
about 1 year ago in Content Marketing / DAM/Library 0