Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

Showing 231

Reject an Order

If a Buyer1 places an order, it kicks off to the Approver to approve the order. What if the Approver wants to reject the order for some reason? There needs to be a way to reject and add comments.
over 3 years ago in Configured Commerce / Orders & Payment 1 Gathering interest

Pricing with promotion applied rounded to 2 decimals

Our client wants to round the price with a promotion applied to 2 decimals, because the ERP was setup to allow only 2 decimals and they want all calculations with 2 decimals. For example, a customer ordered 101 EA with a price of 8.973 / EA. The t...
over 1 year ago in Configured Commerce / Marketing & Promotions 3 Investigating

Replication from Sandbox to Production environments

We would like to be able to create content, tune search, and test promotions within our sandbox environment - but then once approved, we would like to time a replication to production and have content/search updates/promotions copied into the prod...
over 1 year ago in Configured Commerce / Admin Console & Import/Export / Technical 0 Planned

Provide way to identify Parent Products which have Variants with more than one trait

We are trying to identify the product pages where we have more than two drop downs. Is there a way to do this?
5 months ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Boost products while navigating through categories

Boosting product using search is a good feature and works perfectly fine. There should be some mechanism that should boost product while navigating through the categories. There should be a way where boost condition can be customized and boost the...
over 2 years ago in Configured Commerce / Catalog & Assets / Search 4 Gathering interest

Allow access to application logs or send notification on database scripts error

We should be able to either receive a notification on a database script error, or be able to log into the admin or elmah to see the errors. Right now the only way to find out what script is broken is to open a support ticket or ask for a database ...
11 months ago in Configured Commerce / Admin Console & Import/Export 1

Improve SSO implementation

Current SSO implementation is incomplete. Optimizely needs to add: - Complete debugging with popular SSO platforms. Our SSO provider is Microsoft Azure B2B. We’ve had to get two core code updates to fix issues and still have two issues that will ...
almost 2 years ago in Configured Commerce / Users, Permissions & Security 0 Investigating

View Only Product Enhanced Configurations

It would be nice to have an additional toggle similar to View only product (Can't Buy) but the action would turn off or on pricing and availability. It would also be nice if both toggles (existing View only product and new View pricing and availab...
11 months ago in Configured Commerce / Catalog & Assets 3 Investigating

Burned by NO Backup Again

On two different occasions we had administrators accidently delete whole folders of Media content when they thought they were deleting a single file. Yes I know the message says you are deleting a folder. But it still happens and when it does ther...
almost 2 years ago in Configured Commerce / Catalog & Assets 0 Investigating

Improved Job Scheduling Options

This is probably scattered around other feedback entries, but in general, looking for improved scheduling options for job definitions. Amore robust scheduling option, perhaps using CRON expression A flag on the job definition "Allow Simultaneous J...
11 months ago in Configured Commerce / Integration 2 Gathering interest