Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Possibility for a Task to be associated with multiple Campaigns

For organization and planning purposes, multiple teams create their own plans and views, often with multiple tasks being created and living under different campaigns, but for the same Marketing objective, for example, a new product Launch. The pos...
over 1 year ago in Content Management / Content Manager 0 Future consideration

Multisite Support of Default Warehouse

We have 2 companies. One in Canada and one in the US. Optimizely does not support having a warehouse in the US as the default for our US site and a Warehouse in Canada as the default for our Canadian Site. We do not ship accross the border.
6 months ago in Configured Commerce / Shipping & Fulfillment 1 Investigating

Include Description Display Option in Create New Page View

Currently, the "Description" display option is only visible when editing a page in Episerver/Optimizely CMS. It would be beneficial to extend this feature to the Create New Page view as well. Including the description display option during page cr...
over 1 year ago in Content Management / Technical 0

Support SVG

Support SVG's. E.g. https://world.episerver.com/blogs/Ben-McKernan/Dates/2015/7/supporting-svg-images/
about 4 years ago in Content Management / Technical 1 Future consideration

Show/Hide Fields in a Brief Template Based on Logic

When creating a Brief Template, we have certain fields that should be shown or hidden based on the values selected in previous fields. The current logic in the template builder only allows you to "jump to" a particular field and/or only show limit...
about 1 year ago in Content Marketing / Settings + Configuration 2

Catalog Pane add context button to simply reorder catalog items at each level alphabetically

It would be great if we had a button to change context next to archive on the catalog that allows us to simply reorder only under one level of the catalog, the context shift would prevent moving catalog content to different parents, children, but ...
6 months ago in Customized Commerce / Catalogs 1 Gathering interest

Media Library Folders Stop Showing Pictures After 1000ish

As we found out how easy it is to delete a Media Folder of live images so easily. And not be able to undo that function recently. We also found out the Library's cut off at a certain number of images. We can no longer see images alphabetically tha...
6 months ago in Content Marketing / Settings + Configuration 0

Support OpenFeature

As a developer I want to be able to use an Optimizely provider for the CNCF OpenFeature project so that I don't have to learn a vendor-specific SDK to integrate my codebase with Optimizely resulting in faster adoption of Optimizely in my applications
about 1 year ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Do not let Library Role users add assets to the Library via the Download image as Custom option

We are finding that Library role users (our regular employee base) are accidently adding images to our Library. In order to obtain an image size they want, they chose "Download As" and then "Custom". The "Save" button does not work for them (brows...
about 1 year ago in Content Marketing / DAM/Library 1 Investigating

Honeypot

There should be a honeypot field to prevent spam submissions without captcha.
about 3 years ago in Content Management / Forms 0 Future consideration