Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Post-Submission Email Tracking Feature for Episerver Forms

Over the past few months, we've noticed an occasional issue wherein emails are not being sent after form submissions within Episerver Forms. While we understand that SMTP issues may sometimes be the cause, we believe that having a post-submission ...
6 months ago in Content Marketing / CMS + CMP Publishing 0

Budget Threshold alert related notification emails are being sent to the customer months after initial notification failed.

Budget Threshold emails are being sent inaccurately. Configured Commmerce Customer previously had the budget threshold feature-requesting further review directly with Partner for this existing functionality. ENB-2730: reference for issue and advis...
over 1 year ago in Configured Commerce / Customers 4 Investigating

Sort In Review Tasks

As an approver I want to sort my 'In Review' tasks So that I can manage my approvals more efficiently. The outcome is the ability to change the sort order would allow us greater control and further ability to prioritise our approvals,
about 4 years ago in Content Management / Collaboration & Approval 1 Future consideration

Enable Text Compression on the Pages

Opti configured commerce needs to enable text compression in the pages. It will improve the performance and improve the digital marketing scores.
6 months ago in Configured Commerce / Technical 5 Investigating

Abandoned Cart Reminders

Like the B2B product, can we get the ability to send abandoned cart email reminders to customers
6 months ago in Commerce Analytics 0

Project related tasks separate from standard tasks

As a CMS user I want project items to go through workflow as separate tasks to standard workflow tasks So that I can better manage my publishing workflows for specific projects separately to my BAU tasks. The outcome is that Project items appear...
about 4 years ago in Content Management / Collaboration & Approval 0 Future consideration

Approval management via task pane

1) As an approver I want to see any pending change approvals in my tasks pane So that I can effectively process User requests. Ths outcome is Change approval workflow items are visible within the Tasks pane as a separate status type so that appr...
about 4 years ago in Content Management / Collaboration & Approval 0 Future consideration

Email Notifications should mention Campaign name along with Task names

A task such as "web build" can belong to several campaigns, would be better to have the campaign name along with it for clarity.
about 1 year ago in Content Marketing 1 Will not implement

Ability to for resource time tracking to accept decimals

E.g. Planned time = 0.25
about 1 year ago in Content Management / Reporting 0

Ability to change a Task to a Campaign or vise versa

There isn't an option to make this switch. To do so, you have to delete the Task/Campaign and recreate it. This is problematic if the Task already contains comments, etc.
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0