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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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More efficient loading of child content

As a developer with aims for high performance, I would like the IContentLoader.GetChildren method to use batching when loading uncached content from the database. Currently, the CMS will load content one by one and then return a list. But the data...
6 months ago in Content Management / Technical 0

Campaign Workflows

We would like to have the workflows available for campaigns too (not only tasks) and if possible to set-up in the backend which workflow should be shown at campaign level, and which workflow should appear at campaigns level.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Digital Presence Locally in China

We would like the option of having a digital presence for our solution lcoally in China. Delivering traffic into China via the China CND is not an option for us as we need to deliver with fast response time or other reasons.
over 4 years ago in DXP Cloud Platform 0 Future consideration

Download assets from archived tasks

We'd like to be able to still download assets (attachments and content) from tasks that have been archived without having to un-archive them and re-archive them.

Access Rights: "Inherit settings from parent item" checkbox value should also be applied to subitems

Product: CMS. Can be replicated in any plain vanilla Alloy site out-of-the-box. Version: All, as far as I know this feature has remained unchanged for decades. Issue description: In the Admin > Access Rights screen, we can set access levels for...
6 months ago in Content Management / Roles and Security 0

Allow to edit tooltip text for Add button in lists

Currently there is no way to edit tooltip for Add button. This sometimes confuses Content Editors who don't know what Add button refers to. For example lets have int list field: public virtual IList<int> ExampleList { get; set; } The Add but...
6 months ago in Content Management / Editing 0

Import Customer # and Item # to Promotions

We often have several (100+) item #'s and/or customer #'s tied to a single promotion. There needs to be an input tool to do this. Right now I'm having to do it one by one and it is very time consuming.
over 1 year ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Allow to create blocks as a children of Product/Category pages

As an Catalog editor I want to be able to create blocks with option known from CMS - For this page. Reproduction steps: I have my Product page that inherits from ProductContent I add a property of ContentArea type to that page On ContentArea contr...
6 months ago in Customized Commerce / Catalogs 0

Bring in AI Content Generator (text and image) into Wizard in Omnichannel

As a marketer at Optimizely, it would be easier for me to access all of the AI features when creating content in the omnichannel editor if the Wizard included the same text and image generation capabilities as the AI Content Generator.
12 months ago in Content Marketing / Structured Content 0 Will not implement

Folder Thumbnails

Being able to add a thumbnail of some sort to folders in the grid view would be clutch.
over 1 year ago in Content Marketing / DAM/Library 0 Investigating