Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1799

Dependent Fields

We would like to have dependent fields. For instance, if someone selects a value in a particular field, it would open a secondary field that is dependent on that first value chosen.
5 months ago in Content Marketing / Settings + Configuration 0

Ability for admins to edit the campaign and mandatory fields of completed tasks

System administrators should have the capability to transfer tasks between campaigns and modify essential fields even after a task has been marked as completed. Currently, the final step of the task needs to be reopened to implement these changes,...
5 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Bring in AI Content Generator (text and image) into Wizard in Omnichannel

As a marketer at Optimizely, it would be easier for me to access all of the AI features when creating content in the omnichannel editor if the Wizard included the same text and image generation capabilities as the AI Content Generator.
10 months ago in Content Marketing / Structured Content 0 Will not implement

Need @ mentions in Microsoft products connected to CMP

As a marketer and someone who creates content using Microsoft Word and PowerPoint, I need to be able to @ mention others within the documents. I also need to be notified when I'm mentioned, so I don't miss feedback. It would be great to have the @...
over 1 year ago in Content Marketing / Integrations 0 Future consideration

Repurchase Algorithm Needed!

Please add an algorithm that allows Optimizely to predict repurchase behavior. For example, if a customer typically purchases a specific sku every 4 weeks, we wouldn’t want to recommend that sku again if they just purchased it yesterday (this is h...
5 months ago in Product Recommendations / Technical 0

Full Project View

Allow for a full list view of all project details, including tasks and workflow steps. It's hard to review all the work needed for a project when having to flip between each task to see the workflow steps. Something like this: Task 1 Start Date En...
over 1 year ago in Content Management / Reporting 0

Choose Thumbnail for Video File

We would like to choose a thumbnail for a video file so that we can ensure we always have a quality image to represent the file. This is crucial if we plan to share our collections with prospects (we have to protect our brand image), but important...
about 2 years ago in Content Marketing / DAM/Library 0 Future consideration

Add General Content to Search Results

It would be very helpful to add articles and general content on the site (anything not a product) to the search index, and then display them in the search results as a new tab. Basically, to have another tab for the content in the search results w...
about 2 years ago in Configured Commerce / CMS, Spire & Mobius 2 Gathering interest

GraphQL Mutations idea

We've managed to implement nested blocks in the Content Delivery API so we're past that point. The Graph API seems promising and it was easy to set up, however we wonder how far away it is to be able to create mutations? Is there any documentation...
about 2 years ago in Optimizely Graph 0 Investigating

Episerver Google Analytics - Batch Requests

We have been working through a Google Analytics issue with Episerver (This is Issue #614744). Our problem is that the Google Analytics Widget does not return any data when we have a large number of hostnames configured for the system. These hostna...
over 3 years ago in Content Management / Technical 0 Investigating