Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Unchecking "show all languages" in back-end (sites tab) isn't saved.

When you uncheck the "show all languages" button (sites tab) and then switch language/do a page reload, the choice isn't saved. It's really annoying for our content editor, since for our multisite project, one of the sites only has very few cultur...
15 days ago in Content Management / Content Manager 0

Support for rearrange tests on Dynamic websites

Optimizely Web Experimentation does not currently support rearrange tests (tests that swap the positions of nodes in a document) on dynamic websites but may extend support in the future. Adding support will mean elements in Dynamic pages can be re...
15 days ago in Web Experimentation / Experiment Authoring 0

Improve logging

Some clients have voiced their frustrations with finding it difficult to identify issues in the system. Please see the feedback below from one of the clients below. The Elmah instructions are great information and could potentially be helpful. Unf...
about 2 months ago in Configured Commerce / Misc. 1 Gathering interest

Delete Custom created Objects

We would like the ability to delete or hide custom created Objects. Currently these tasks must be handled by Support/Engineering and it can take a long time for these requests to be processed.
7 months ago in Data Platform App 0 Future consideration

Recurring Tasks

We would like the ability to create recurring tasks, as we have a variety of work types that happen on a set cadence. For example - a blog post every Friday, quarterly reports, and yearly analyst reviews. Currently, we have to copy an existing tas...
about 2 years ago in Content Marketing / Plan / Tasks, Campaigns, and Events 1 Planned

Allow developers to directly access databases in lower level environments

As a developer, allowing direct database access to lower level environments, such as integration, to troubleshoot issues or run queries to confirm schema/validate data. Direct access allows developers to do this quickly and efficiently, as the cur...
5 months ago in DXP Cloud Platform / Data management 2

Add rule type property to decision object

While the decision object allows you to see which rule delivered a feature, it does not specify whether this rule is an A/B Test, Targeted Delivery, etc. Customer naming conventions could theoretically provide this kind of context, but we've recei...
30 days ago in Feature Experimentation / APIs / Experiment Authoring / Feature Flagging Workflows / SDKs & Agent 0 Future consideration

Enable selection of datetime format on DateTime block in EPiServer.Forms

The current implementation of the DateTime element (found in the EpiServer.Forms.Samples package) appears to be insufficient. In the DateTimeElementBlock.js file, the logic used to determine the language format relies on the browser's language set...
about 1 month ago in Content Management / Forms 1

Support or Access to Create Stored Log Queries on Preproduction and Production Environments

As a performance engineer, I need either support or access to create Stored Log Queries on our preproduction and production environments. Currently, we have minimal functionality and rights to create these queries in our staging application insigh...
2 months ago in DXP Cloud Platform / Performance reporting 0

Request for Enhanced Web User Activation Link Resend Functionality

We would like to request an enhancement to the admin console for web user activation links. Specifically, we would like the ability to either: Resend Activation Links from List View: Enable the option to resend activation links directly from the l...
16 days ago in Configured Commerce / Admin Console & Import/Export 1 Investigating