Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1811

Delete Custom created Objects

We would like the ability to delete or hide custom created Objects. Currently these tasks must be handled by Support/Engineering and it can take a long time for these requests to be processed.
7 months ago in Data Platform App 0 Future consideration

The platform should automatically recognise file formats rather than me assigning them when uploading.

As a content manager, i want to upload a PNG asset without having to specifically having to pick the "PNG" item from the field list. It would make using the filters much easier to use and then yield actual results from a search.t The image in step...
15 days ago in Content Marketing / DAM/Library 1

Allow developers to directly access databases in lower level environments

As a developer, allowing direct database access to lower level environments, such as integration, to troubleshoot issues or run queries to confirm schema/validate data. Direct access allows developers to do this quickly and efficiently, as the cur...
5 months ago in DXP Cloud Platform / Data management 2

Version Conflict Between CMS and Commerce Latest Packages with TinyMCE Version (4.8.0/4.7.2)

I'm running into a version conflict when trying to upgrade to the latest versions. CMS 12.31.2 references TinyMCE 4.8.0, but Commerce 14.29.0 requires 4.7.2, which causes the package restore to fail, while we can directly reference the dependency ...
about 1 month ago in Customized Commerce / Technical 1

Application Insights: allow us to create personalized workbooks

At the moment, if we try to save a custom workbook in application insights, we get the following error: "You do not have the ability to create workbooks in this resource group". Is it possible to modify the access rights so we have the option to c...
over 1 year ago in DXP Cloud Platform / Performance reporting 0 Future consideration

Assign a product badge to all products in a category

We would like to assign a badge to all products in a specific category. Example of use All products in the Clearance category must have a badge to indicate that they are on final sale. If I'm browsing in category X and one of the products in this ...
6 months ago in Configured Commerce / Marketing & Promotions 2 Investigating

Text messaging alerts

When a customer is having platform issues at their site(s), our Incident Management team gets an automated ticket that also get sent to the customer's alert contact list.However, many users need to actively update their email inboxes to be able to...
over 1 year ago in DXP Cloud Platform / Infrastructure mgmt. 3 Future consideration

Improve logging

Some clients have voiced their frustrations with finding it difficult to identify issues in the system. Please see the feedback below from one of the clients below. The Elmah instructions are great information and could potentially be helpful. Unf...
2 months ago in Configured Commerce / Misc. 1 Gathering interest

GraphQL do not include Description field, though it exist in the CMP

When request DAM files using GraphQL, the asset's schema do not include Description, though in DAM the field exist.
about 1 month ago in Content Marketing / Integrations 0

Support or Access to Create Stored Log Queries on Preproduction and Production Environments

As a performance engineer, I need either support or access to create Stored Log Queries on our preproduction and production environments. Currently, we have minimal functionality and rights to create these queries in our staging application insigh...
2 months ago in DXP Cloud Platform / Performance reporting 0