Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1810

Delete Custom created Objects

We would like the ability to delete or hide custom created Objects. Currently these tasks must be handled by Support/Engineering and it can take a long time for these requests to be processed.
7 months ago in Data Platform App 0 Future consideration

Add an event when profile stitching is happening

Currently it is not possible to see when profile stitching has happened. This makes it almost impossible to investigate how incorrect stitching has happened as you can only see the end result. Having an event when profiles are stitched together wo...
16 days ago in Data Platform App 0

Show if the identifier is high or low confidence in the UI

Currently it is not possible to see in the UI if the confidence level of the identifier is low or high. Would be helpful to be able to check it from UI. Especially when coming into the product after the initial implementation, being able to double...
16 days ago in Data Platform App 0

Version Conflict Between CMS and Commerce Latest Packages with TinyMCE Version (4.8.0/4.7.2)

I'm running into a version conflict when trying to upgrade to the latest versions. CMS 12.31.2 references TinyMCE 4.8.0, but Commerce 14.29.0 requires 4.7.2, which causes the package restore to fail, while we can directly reference the dependency ...
about 1 month ago in Customized Commerce / Technical 1

Allow developers to directly access databases in lower level environments

As a developer, allowing direct database access to lower level environments, such as integration, to troubleshoot issues or run queries to confirm schema/validate data. Direct access allows developers to do this quickly and efficiently, as the cur...
5 months ago in DXP Cloud Platform / Data management 2

If your project has Commerce Catalog then Catalog items should sort properly

Users have to create project with catalog items and make changes to a few catalog items and then sort by status in order for the sorting to appear correctly. Why would there be an option for adding commerce content to projects in the first place i...
17 days ago in Customized Commerce 0

Make "Rule in Rule" feature available for out-of-the-box version

For Shipping & Fulfillment - Carriers - Shipping Services - Rule, when Products are excluded from Categories As it stands, if a customer orders products from both categories excluded from a shipping logic and categories included in a shipping ...
17 days ago in Configured Commerce / Shipping & Fulfillment 1 Investigating

GraphQL do not include Description field, though it exist in the CMP

When request DAM files using GraphQL, the asset's schema do not include Description, though in DAM the field exist.
about 1 month ago in Content Marketing / Integrations 0

Improve logging

Some clients have voiced their frustrations with finding it difficult to identify issues in the system. Please see the feedback below from one of the clients below. The Elmah instructions are great information and could potentially be helpful. Unf...
2 months ago in Configured Commerce / Misc. 1 Gathering interest

Assign a product badge to all products in a category

We would like to assign a badge to all products in a specific category. Example of use All products in the Clearance category must have a badge to indicate that they are on final sale. If I'm browsing in category X and one of the products in this ...
6 months ago in Configured Commerce / Marketing & Promotions 2 Investigating