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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1775

Impersonate Option from Additional Locations

Allow the ability to impersonate a customer from where you see their email. For example from the order history screen where you see created by. Allow quick impersonation from anywhere a user is listed.
13 days ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Whitelisting the Hippocratic License for Third Party NPM Packages

As a developer, I want the Hippocratic License to be considered for whitelisting so that developers across various projects can use third-party NPM packages without any deployment issues (e.g. https://github.com/PaulLeCam/react-leaflet/blob/master...

Automatic tracking of page redirects

When moving a page in the page hierarchy or changing the url slug the CMS should give me the option to add a redirect record that could be used to issue an appropriate redirect from the frontend. Redirect records should be queryable from Optimizel...
about 2 months ago in Content Management 0

Allow developers to directly access databases in lower level environments

As a developer, allowing direct database access to lower level environments, such as integration, to troubleshoot issues or run queries to confirm schema/validate data. Direct access allows developers to do this quickly and efficiently, as the cur...
4 months ago in DXP Cloud Platform / Data management 2

Delete Custom created Objects

We would like the ability to delete or hide custom created Objects. Currently these tasks must be handled by Support/Engineering and it can take a long time for these requests to be processed.
6 months ago in Data Platform App 0 Future consideration

Access to Cloudflare Logs API for collection to SIEM

As part of our Cyber Security requirements we are required provide our System, Application and Firewall logs to our SIEM managed by our MSSP. They currently ingest all Cloudflare logs by accessing the API as part of their collection process and cu...
over 2 years ago in DXP Cloud Platform / Telemetry 1 Already exists

Improve logging

Some clients have voiced their frustrations with finding it difficult to identify issues in the system. Please see the feedback below from one of the clients below. The Elmah instructions are great information and could potentially be helpful. Unf...
about 1 month ago in Configured Commerce / Misc. 1 Gathering interest

Serve previous revisions of datafiles from Optimizely CDN

As a web developer I need to ensure that every point in a request lifecycle uses the same version of an Optimizely datafile to ensure a page is rendered correctly. This includes: edge function logic serverside render clientside hydration If there ...
about 2 months ago in Feature Experimentation / APIs 0

Stored card orders or subscription orders are not supported in cloud applications without user interaction

This is reference to #1535075. We are looking for the solution: It is regarding the issue we are currently facing on the Customer project, where recurring or subscription orders (credit card payments) are failing. According to the response provide...
15 days ago in Configured Commerce / Orders & Payment 0

Assign a product badge to all products in a category

We would like to assign a badge to all products in a specific category. Example of use All products in the Clearance category must have a badge to indicate that they are on final sale. If I'm browsing in category X and one of the products in this ...
5 months ago in Configured Commerce / Marketing & Promotions 2 Investigating