Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Language codes in page tree (navigation) and in page header menu are not the same

If you in admin change the "Web Address Prefix" for languages the editor interface uses different language codes in different locations. In the page tree navigation it uses the language code but on the page header of the page the "Web Address Pref...
almost 2 years ago in Content Management / Multi-language 1 Investigating

Integration with MS Dynamics CRM

bi -directional sync of records/segment details so they can leverage our identity resolution capabilities. This is needed by customer, Convatec, but probably many others too.
about 2 years ago in Integrations 0 Investigating

Board view is too limited

We'd love to use the board view for stand-up meetings to review progress, but the sizing of the window is impossibly small and can only display one task at a time -- super impractical for any kind of review. Why have the board view if it's not a u...
8 months ago in Content Marketing / Tasks, Campaigns, and Events 2 Investigating

Allow Sections in Fields Tab

Similar to how we can build sections on the templates/briefs, we'd like to be able to mirror those sections on the Fields tab of the Content. With a number of fields being completed by different users/teams, we could use the organization to keep u...
over 1 year ago in Content Marketing / Settings + Configuration 0 Investigating

Wordpress Integration - Support Gutenberg Editor

Gutenberg editor is activated by default on Wordpress new versions which means most client use it in one way or another. We need to support it in order to integrate.
over 2 years ago in Content Marketing / Integrations 0 Investigating

Ability to rename the "Holdback"-variation (and generate a preview URL for that)

Hi! As an Optimizely editor, I would like to be able to rename the "Holdback"-variation of a personalization campaign. We now have to create an additional variation (acting as the Holdback without changes) and rename that instead. In addition, it ...
over 2 years ago in Experimentation Analytics 2 Investigating

"Exclude" from Results using the Segment dropdown (instead of only being able to "include")

Hi! It would be nice to be able to use the "Segment"-dropdown in the "Results"-view of an experiment/campaign in such a way that we're able to choose certain items/options on which to exclude/filter from the results. At this moment, it is only pos...
over 2 years ago in Experimentation Analytics / Results Page 3 Investigating

Better integration of Product Recs with CMS/Commerce

Synchronise the testing on CMS and Product Recs. For example: When a user starts a placement test on CMS, we can start the test on the Product Recs and toggle a button to sync it directly to the CMS test, or Starting a test in CMS automatically st...
almost 2 years ago in Product Recommendations 0 Investigating

Change Deliverable Due Date After Acceptance

A feature request for the UI. Especially the ability to be able to change the “Deliverable Due Date”, which I know is possible by “Un-Accepting” the request, but this only works if the Work Request doesn’t have any Tasks or Campaigns already creat...
almost 3 years ago in Content Marketing / Requests 1 Investigating

Amplitude >< ODP

I see Amplitude as a hopeful integration often with prospects usually around Web Experimentation. Lately this came up when discussing ODP and bringing in Amplitude data/personas for future segmentation.
about 2 years ago in Integrations 0 Investigating