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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1858

SSO Authentication - Admin user attributes mapping

Admin user (Console user) creation via SSO authentication allows us to map email, given_name and family_name but we are not able to map User Name, Company, Position, Phone, Extension, Fax attributes. Company: We have multiple segments/branches ava...

Allow multiple emails in Meta segment sync

I as a marketer would like to be able to create audiences in Meta for as large audiences as possible. Currently the integration uses only the last seen email, which might not be the one that the customer uses in Meta.
5 months ago in Data Platform App 0

Saving content model fields with HTML tags should be possible if validateRequest is set to true

As a CMS editor I want to be able to save content model fields, if they containt HTML tags. <system.web> <pages validateRequest="true" /> </system.web> Use content model containing a property where Description contains HTML tag, ...
5 months ago in Content Management / Technical 0

Create a native integration with Clockify for time tracking

We want to track how much time we spend on tasks and projects, but since that functionality is not available in Optimizely, we are working on building our own Zapier integration with Clockify to do that for us. Clockify has native integrations ava...
about 1 year ago in Content Marketing / Integrations 1

Copied content items should be pasted as draft items.

In the Optimizely CMS, content items can be copied and pasted into other locations in the CMS respository via the browser UI. However, pasted content items are published immediately. Ideally copied items would be pasted as drafts so that editors c...
about 1 year ago in Content Management / Editing 0

Export Users from the Customer Tab in Admin Console

Export Users from the Customer Tab (Customers > Users > Export List of Website Users for a Specific Bill to)
9 months ago in Configured Commerce / Admin Console & Import/Export 1 Already exists

Viewing a scheduled job always resets the scheduled Jobs list view when returning to the list

When checking intervals or the setup of several scheduled jobs, the Scheduled Jobs list view always reloads and any column sort selection or scroll debth is lost. This makes it difficult to systematically check settings of multiple jobs. Would be ...
5 months ago in Content Management / Content Manager 0

Improve Scheduled Jobs view for narrow screens

When using smaller screens or viewports the Scheduled Jobs view is difficult to read and prioritizes showing Last Run and Next Run columns, instead of the name of the job.
5 months ago in Content Management / Technical 0

Deleting Commerce Catalog items warning does not tell you if what you are deleting is referenced anywhere

When you delete a Page or Block in the CMS, a dialog box is shown that informs the user everywhere the items being deleted are referenced. In Commerce Catalog, if you attempt to delete an item you only receive the warning below. It does not inform...
over 3 years ago in Customized Commerce / Catalogs 6 Planned

Enable a prioritisation field in Hypothesis (e.g. PILL, PXL etc.)

Have a field which calculates priority based on a configurable prioritisation framework (Optimizely Ideas had similar functionality)