Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Storing Abandoned Cart Data so you can access Historical Data in Analytics

I just recently discovered that because commerce analytics is using a direct connection to my order history and that because the default for saving expired carts is 90days, that I can not longer access abandoned cart data in Opti Analytics for fur...
4 months ago in Commerce Analytics 0

HubSpot CRM --> ODP Integration

Ability to send HubSpot CRM data to ODP Ability to send ODP segments and contact data to HubSpot crm
almost 2 years ago in Integrations 0 Investigating

Whitelist AzureKeyVault nuget package

Whitelist this nuget package: https://www.nuget.org/packages/Azure.Security.KeyVault.Secrets We have a need to leverage AzureKeyVault to pull configuration settings from client Infrastructure, hence the need for it. So if they were to change the s...
4 months ago in Configured Commerce / 3rd Party Library Allow Listing 1

Replace Image/Block When Marking Existing Asset for Deletion

When we delete an existing, published image or block it is typically because we need to update it with a new block type or image format. We can currently upload a new image with the same name and file format to automatically replace the existing i...
4 months ago in Content Management / Asset Management 0

More robust text editor content option that isn't tied to an article

We often need to draft content within the platform (and don't have the ability to have a Word integration), but using the Article > text editor option requires us to publish somewhere vs. it being text that just gets pulled into a future design.
about 1 year ago in Content Marketing / Structured Content 0

UI for managing items in the Graph

Super users and developers troubleshooting Graph content would get a lot of value from a tool to inspect and trim the actual graph entities in a way that's simpler and more intuitive than iGraphQL. Example scenarios Whitelist in CMS was updated an...
about 1 year ago in Optimizely Graph 0 Future consideration

Add support for restriction groups based on warehouse location

Please add support for restriction groups based on warehouse location. Here is a scenario that was given to support. We have customers who buys from different warehouses. They only have one default warehouse mapping but they could pickup from diff...
8 months ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Add option to modify the Timezone in the Results Page

Results Page allows to view results for a specific date range, by entering start date and end date. It also shows the current timezone (for example GMT +01 00). It would be good if we could change the timezone from there, so teams in different tim...
about 2 years ago in Experimentation Analytics 1 Investigating

Customer Part Numbers - ShipTo Level

Customer part numbers are not supported by elastic search auto-complete. Customer part number is returned in auto-complete if the product is assigned to a BillTo. However, if the product is assigned to a ShipTo the customer part number is returned...
4 months ago in Customized Commerce / Catalogs 0

Ability to name versions of content

Hello, it would be extremely beneficial to allow content editors to edit the name of versions in the version gadget as well as the locale associated with it. For example, sometimes we make changes to a version that we're not ready to go live with ...
4 months ago in Content Management / Content Manager 0