Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Copied content items should be pasted as draft items.

In the Optimizely CMS, content items can be copied and pasted into other locations in the CMS respository via the browser UI. However, pasted content items are published immediately. Ideally copied items would be pasted as drafts so that editors c...
12 months ago in Content Management / Editing 0

Add "create copy" option to field functions

By having the option to create a copy of given field functions via a dedicated button, the risk of adding syntax errors when manually copy/paste exiting field functions gets reduced.
almost 4 years ago in Campaign 0 Future consideration

Allow users to sort comments on review pages

As a content creator, I want to be able to sort comments on review pages depending on what kind of content is being reviewed: Specifically as a graphic designer working on brochures/PDFs, I want to be able to sort comments in these ways: Start on ...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Show different activity types on calendar when using filters.

We have a saved view and we have selected tasks and events when we want to filter by specific workflows the events disappear from the calendar. We would like to be able to filter by different activities and have all the activities show in the Cale...
4 months ago in Content Marketing / Plan 0

Multiselect users in 'Users & Teams' view

Add a checkbox + 'select all' feature in User & Teams interface. Reason, we want to delete multiple users (ex all 'Expired') from the platform. Now you need to do it one by one, very time consuming.
8 months ago in Content Marketing / Settings + Configuration 0

Ability to Customize Promo Code Errors

It would be amazing if we (the Opti customer) can customize the promo code error message. Currently if a customer is outside of the promo parameters (i.e. over the total $ amount), the website says Invalid Promo Code. It isn't invalid, it just doe...
almost 2 years ago in Configured Commerce / Marketing & Promotions 2 Gathering interest

SFCC + ODP Integration needed

Sales force commerce cloud is used by many of our clients a pre-built integration to ODP would make ODP far more attractive to those clients.
almost 2 years ago in Integrations 0 Investigating

Show details like schedule or selected target group on preview graph of marketing automation

In the MA preview you can see the graph. But when you have an Advanced node as start node, you must click into the editor of the automation to read, when the automation is scheduled to run. This information and probably also other details of other...
about 3 years ago in Campaign 0 Future consideration

Enable a prioritisation field in Hypothesis (e.g. PILL, PXL etc.)

Have a field which calculates priority based on a configurable prioritisation framework (Optimizely Ideas had similar functionality)
12 months ago in Experiment Collaboration and Management / Experiment Collaboration 2 Planned

Storing Abandoned Cart Data so you can access Historical Data in Analytics

I just recently discovered that because commerce analytics is using a direct connection to my order history and that because the default for saving expired carts is 90days, that I can not longer access abandoned cart data in Opti Analytics for fur...
4 months ago in Commerce Analytics 0