Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1763

Add option to modify the Timezone in the Results Page

Results Page allows to view results for a specific date range, by entering start date and end date. It also shows the current timezone (for example GMT +01 00). It would be good if we could change the timezone from there, so teams in different tim...
almost 2 years ago in Experimentation Analytics 1 Investigating

Please support ANY authenticator app for login (not just Okta)

Please support any authenticator app for login - Forcing people into a Okta lock-in is a big no-go and shines really bad on you as a tech company
4 months ago in User Management 1

Add Step Due Date to Home Dashboard

Having upcoming steps on the dashboard is helpful, but the actual step due date is a bit hidden. Today, it says something like "due next week" but only gives you the due date if you hover. It would be great to move the step due date into a column ...
almost 2 years ago in Content Marketing / Miscellaneous 0 Future consideration

Sort roles in Audience role criteria

When adding role criteria in Audiences the role dropdown should be sorted alphabetically.
4 months ago in Content Management / Personalization 0

Add files to root level of the website

W e need to add files within a directory at the root level of the website. This is needed to update Google Analytics administrators as well applying files to the .well-known folder is standard for website hosting.
over 1 year ago in Content Management / Technical 1

Inability to directly post to Instagram

When syncing Instagram accounts, there's a notice that says "Instagram doesn't allow posting directly...need to add an email address to send the picture to." This actually isn't true, there are many 3rd party solutions that make it possible to pos...
12 months ago in Integrations 1

Image Meta Data

During the development of our site, we have had some back and forth regarding images from the CMP (Welcome) DAM. In modern web development, all images must have an Alt Text and explicit width and height in the markup: https://www.w3.org/WAI/test-e...
over 1 year ago in Content Marketing / DAM/Library 0 Planned

Support blue/green deployment

As a Customer, I would like to have a blue/green deployment mechanism so that I can confidently implement substantial changes, encompassing both code and content updates, in production. Description I am planning to deploy a new feature to my app t...
12 months ago in Optimizely Graph 0

To be able to disable renditions for individual assets in Library

Hi Team, are there any plan to allow renditions to be disabled on an asset-by-asset basis. Maybe as a menu option to turn off ? Reason being that some assets do not require renditions to be created. e.g. logo's ?
12 months ago in Content Marketing / DAM/Library 1

Incorporate the use of same meaning words (synonyms) for the Library search

Please update search within the Library to return images where the keywords are similar to what is entered. Our employees are searching the Library for words which are similar to, but do not exactly match which has been added as metadata through t...
12 months ago in Content Marketing / DAM/Library 0