Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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DirectDeploy For Preproduction And Production

I'd like to request the ability to use DirectDeploy on both preproduction and production as currently the option is only available for integration. I understand that during the DirectDeploy process the site becomes unavailable, which you'd typical...
about 1 year ago in DXP Cloud Platform / Code deployment 1 Future consideration

Unable to move multiple pages into hierarchy tree

We found the CMS system doesn't allow you to move multiple pages into the hierarchy tree, the only way is to move them one by one, which is very tedious and time-consuming. The only way is to write a custom class and archive them based on date cre...
over 2 years ago in Content Management / Editing 2 Investigating

Improve logging

Some clients have voiced their frustrations with finding it difficult to identify issues in the system. Please see the feedback below from one of the clients below. The Elmah instructions are great information and could potentially be helpful. Unf...
about 2 months ago in Configured Commerce / Misc. 1 Gathering interest

Configured Commerce Spire + CMP Publishing Integration

Talking with Configured Commerce Customer who is interested in CMP. They have a Marketing Team of ~20 and larger team which provides input of Marketing Materials at ~100. We would love a publishing connection between CMP and Configured Commerce Sp...
13 days ago in Configured Commerce / CMS, Spire & Mobius / Integration 1 Gathering interest

Add support for related objects in behavioral activation campaign templates

We would like to be able to use activation campaigns in behavioral mode in the same way as we can do in one-time or recurring campaigns. We have a custom channel app that uses the data mapping template where we select fields from customer object a...
13 days ago in Data Platform App 0

Enable drag and drop for PropertyList<T> in the editing experience

Would it be possible to enable drag & drop in the editing experience of property list similar to content areas. PropertyList are sometime favored in content type architecture as they take less editorial time to setup then blocks.
over 2 years ago in Content Management / Editing 2 Future consideration

Support or Access to Create Stored Log Queries on Preproduction and Production Environments

As a performance engineer, I need either support or access to create Stored Log Queries on our preproduction and production environments. Currently, we have minimal functionality and rights to create these queries in our staging application insigh...
about 2 months ago in DXP Cloud Platform / Performance reporting 0

Whitelisting the Hippocratic License for Third Party NPM Packages

As a developer, I want the Hippocratic License to be considered for whitelisting so that developers across various projects can use third-party NPM packages without any deployment issues (e.g. https://github.com/PaulLeCam/react-leaflet/blob/master...
5 months ago in Configured Commerce / 3rd Party Library Allow Listing 0

Self-service for whitelisting domains

As a customer I'd like to self-serve in updating which domains are included on the whitelists for our web experiments and recommendation instances. This would be much more efficient than email conversations or open tickets which can span days/week...
14 days ago in Experiment Collaboration and Management / Other 0

Issue with legacy ExposedDropdownMenu component

We are currently utilizing Commerce version 14.28.2 and have encountered a UI alignment issue within the Admin Roles Dropdown under the contacts section. The dropdown values are not anchored to the textbox; instead, they float and misalign when th...
14 days ago in Customized Commerce / Technical 0