Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Site-specific Not Found Image settings

As a multi-site customer, I would like to be able to set a different "not found image" for each of my websites. Currently, these settings are set as Global, so their values apply for all websites.
about 2 years ago in Configured Commerce / Catalog & Assets 6 Shipped

Credit card token for card connect payment gateway

Card connect payment gateway includes credit card token which is currently not captured/store by Optimizely B2B commerce cloud. This token is required by ERP to process the order specifically in case when the order amount is changed due to increas...
about 2 years ago in Configured Commerce / Orders & Payment 1 Shipped

Add support for 360 AD/SIRV Images

Add support for 360 AD/SIRV Images
over 2 years ago in PIM 2 Shipped

Update Quantity on Hand to match Unit of Measure and adjust Minimum Order Quantity

When a user changes the unit of measure, the quantity on hand does not change. Ideally, this would change using the conversion factors so that the correct amount would be visible. In the example below, 1371131 kilometers are not available but ~417...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

Spire Font missing Cache TTL

The spire getFont call has a zero cache TTL, even though the rest of the hosted items for spire under /dist (ie, public js file from webpack) has a TTL set. Could you please increase this to at least a couple hours, so that a visitor isn’t repeate...
over 2 years ago in Configured Commerce / Technical 3 Shipped

Add configuration to disable carryover of unused monthly budget

As an administrator, managing budgets in the Budget Approval module, I would like to have the option of not carrying over unused budget from one month to the other because in our business the budget limit is a monthly limit. Therefore, If set $100...
over 2 years ago in Configured Commerce / Orders & Payment 0 Shipped

Page Title and Meta Description of child product (Variant) should be displayed when Variant is selected

Currently, the parent product's page title and meta description are displayed for all child products (variant). It would be more SEO-friendly and better for UX if the page title/title tag and meta description to be populated from the variant's sav...
over 2 years ago in Configured Commerce / Catalog & Assets 1 Shipped

Missing Cloud Security Headers

There are a couple HTTP Security headers that are missing from the B2B Cloud hosting that we believe should be added, for both classic and spire infrastructure. Please consider adding the following: Strict-Transport-Security X-Content-Type-Options...
over 2 years ago in Configured Commerce / Technical 3 Shipped

Paymetric gateway add a CIT / MIT flag

What I need is for the Paymetric module to send the extra key/value pair for TR_Trans_MSGTYPE for all transactions. Since this module was created by Insite I don't believe we have access to modify it. Here is the data that needs to be included on ...
over 2 years ago in Configured Commerce / Integration 1 Shipped

Quick Order Quantity Inconvenient to Edit

When a new product is added, and a user tries to enter a custom quantity, the typing spot defaults to the left of the '1', so the user has to click to the right and then hit backspace. If it could default to the right that would greatly enhance th...
over 2 years ago in Commerce Mobile App 1 Shipped