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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Shipped
Categories Orders & Payment
Created by Guest
Created on Feb 2, 2022

Credit card token for card connect payment gateway

Card connect payment gateway includes credit card token which is currently not captured/store by Optimizely B2B commerce cloud. This token is required by ERP to process the order specifically in case when the order amount is changed due to increase in tax or shipping cost.

We are requesting to store this information against the order payment so that when the order is sent to ERP this information can also be passed along.

Please refer ticket for details.

  • Optimizely
    Kristin McKee
    Jul 15, 2022

    Thanks for providing this feedback.

    We have started this work based on the ZenDesk request and it is expected to be released in the next quarter.