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We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

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Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Shipped
Categories Integration
Created by Guest
Created on Sep 24, 2021

Paymetric gateway add a CIT / MIT flag

What I need is for the Paymetric module to send the extra key/value pair for TR_Trans_MSGTYPE for all transactions. Since this module was created by Insite I don't believe we have access to modify it.

Here is the data that needs to be included on all calls. This could be controlled with a setting so other customers that use Paymetric can choose the value. For us it will always be CGEN.


This data is required by our new credit card processor.

  • Optimizely
    Kristin McKee
    Jul 15, 2022

    This type of request should be sent to your Customer Success Manager for immediate action by the engineering team. Requests related to payment gateways that are required for clients to build the payment solutions they need should be sent to the CSM.

    Here is the documentation that walks through the process related to new feature for payment gateways: