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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Need the ability to group content in the CMS for Spire with more control over URL structure

We have over 600 pages of content that we are migrating over from Classic into Spire. We have specific URL's for those content items that we need to keep intact. We also need to be able to "group" that content without impacting the URL structure o...
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 2 Gathering interest

Add General Content to Search Results

It would be very helpful to add articles and general content on the site (anything not a product) to the search index, and then display them in the search results as a new tab. Basically, to have another tab for the content in the search results w...
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 2 Gathering interest

Video Sitemap

We need to include video and image data to the standard sitemap, following Google recommendations We would like to include video and image data to the standard sitemap, following Google recommendations: https://developers.google.com/search/docs/ad...
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Include information about errors on the email notification triggered by a failed integration job execution

Currently when the execution of an integration job ends in failure, we get notified; however, the email itself says nothing about the reasons as to why the job failed, it only says "job failed". I'd like to suggest that the email notification shou...
over 1 year ago in Configured Commerce / Integration 3 Gathering interest

Scroll to top of new page after clicking footer links

On long pages when you click a footer link the new page is scrolled down to the same position as the previous page. We understand this is by design in the base Spire UI behavior. We would like an option or setting to always reset newly loaded page...
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Remove the UofM field from the Order Upload Template

Web users have trouble populating clean data in the Order Upload file, getting particularly frustrated with incorrect unit of measure values. We'd like to remove the UoM column from the order upload template and use product default UoM in the impo...
over 1 year ago in Configured Commerce / Orders & Payment 1 Gathering interest

Contact Us form allows user to submit with empty spaces in required fields

The standard Contact Us form allows users to submit when required fields contain nothing but spaces. This applies to any plain text field, such as First Name and Last Name. We understand that by design the validation code will consider spaces as f...
almost 2 years ago in Configured Commerce / Misc. 1 Gathering interest

Admin UI OrderHistory page improvements

In the Admin UI, add customer telephone- and email address fields on the OrderHistory page. Also add a link to the customer page.
almost 2 years ago in Configured Commerce / Orders & Payment 1 Gathering interest

Add audit logs for job schedule changes

The audit log just indicates if a user accessed the job definitions, I'd like to also see an audit log entry for each specific job definition the user looked at / modified the recurring schedule for. In general, I would argue every "save" in the s...
almost 2 years ago in Configured Commerce / Misc. 0 Gathering interest

Data in the local format for the Jobs execution notification email

Hi Opti tea, This is regarding the Optimizely Jobs Exection notification email admin is receiving. Currently the Jobs shows all the datetime in the UTC format like this: Orders ReSubmit (Failed Orders) To ERP (Sandbox) Failed at 6/23/2022 7:27:08 ...
almost 2 years ago in Configured Commerce / Integration 0 Gathering interest