Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1822

Report "Form template" is lacking date range

I would like to be able to see usage of different brief templates for a selected time span. Other reports have functionality for choosing time span.
11 months ago in Content Marketing / Analytics 0

Add thumbnails for Adobe file types

We often need to add Photoshop, Illustrator, and InDesign files to our Library and it would make it much easier to identify those files if there were a thumbnail image of it's content. Bonus points, but not required, for Premiere Pro and After Eff...
almost 2 years ago in Content Marketing / DAM/Library 2 Future consideration

Ability to Touch Email Template Code

Our emails do not rendering properly when users have Dark Mode enabled on their devices. We’re seeing this on Outlook desktop, Outlook web, and the Gmail app. See example of what dark mode users see. We'd like to be able to implement code directly...
11 months ago in Campaign 1 Investigating

Productize the Question/Answering widget in CMS Edit UI

As a customer, I would like to have the question/answering widget available in SaaS CMS and CMS PaaS, So I can ask questions about my content in an easy way.
11 months ago in Content Management / Content Manager 0

Search Within on Spire Page Tree

It would be nice to have the ability to be able to "search within" the spire page tree particularly when you have many many content pages
7 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Users & Teams needs update

I'm an Admin for Welcome platform. I'd suggest below improvements to Users & Teams section: New column: last login date. Right now I can't figure out who's not using the system, specially important when users are external. Enable sort on all c...
over 1 year ago in Content Marketing / Settings + Configuration 2 Future consideration

Ability to Create bulk promo codes

We'd like a way to create promo codes in bulk - such as the same code but with different variations such as:DED1234 DED2345 etc so that the last digits are randomized and able to provide a unique code list to our team. We currently do this by maki...
almost 4 years ago in Customized Commerce / Promotions 1 Planned

Allow deletion of identifiers via API

Deletion of identifiers from the customer should be possible via API. I have the following use cases in mind. Anonymize old customer who have requested their account to be deleted. We cannot make the customer anonymous if we cannot clean up their ...
4 months ago in Data Platform App 0 Future consideration

Allow deletion of events via API

It would be necessary to be able to delete event from ODP via API. I have two uses in mind for this. Currently there is no way to delete incorrectly created events. Mistake in data load or integration can cause unwanted event data and we would nee...
4 months ago in Data Platform App 0 Future consideration

Sub-folders ability to hold assets / Folder filter

When you organize your assets on sub-folders on the Library the assets remain loose on the main folder as well. This causes confusion and clutter. When you use the filters to show just ‘folders’ this issue is ‘corrected’ but when you go into the f...
almost 2 years ago in Content Marketing / DAM/Library 1 Future consideration