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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1879

Self-service for whitelisting domains

As a customer I'd like to self-serve in updating which domains are included on the whitelists for our web experiments and recommendation instances. This would be much more efficient than email conversations or open tickets which can span days/week...

Issue with legacy ExposedDropdownMenu component

We are currently utilizing Commerce version 14.28.2 and have encountered a UI alignment issue within the Admin Roles Dropdown under the contacts section. The dropdown values are not anchored to the textbox; instead, they float and misalign when th...
4 months ago in Customized Commerce / Technical 0

Prioritising personalisation experiments

I'm looking at setting up 2 personalisation experiences on the same page (different audiences). I am aware that multiple experiences can be placed within the same campaign and prioritised, however the 2 experiences I am setting up have different m...
8 months ago in Web Experimentation / Experiment Authoring 0

Support IValidate<> for Meta classes

It would be great if MetaClasses (e.g. CustomerContact) support IValidate<>validation. It would allow to write code like this public class CustomerContactValidator : IValidate < CustomerContact >{ public IEnumerable < ValidationErro...
4 months ago in Customized Commerce / Customer Services 0

CMP - Workflows - SAVE button for the whole section overlapping SAVE button for a step

When editing a Step in a Workflow, the SAVE button for the whole STEPS section overlaps the SAVE button to save changes in A step (when working on a common 14inch laptop). So what happens to us often is that we intuitively click the "big" SAVE but...

Make Focal Point data available through API call

We have many use cases where we need the focal point data for an image to achieve the responsiveness our designs have called for. We know that you can create renditions of an image which can use the focal point. However, for our uses, this is not ...
12 months ago in Content Marketing / DAM/Library 1

Image Meta Data

During the development of our site, we have had some back and forth regarding images from the CMP (Welcome) DAM. In modern web development, all images must have an Alt Text and explicit width and height in the markup: https://www.w3.org/WAI/test-e...
over 1 year ago in Content Marketing / DAM/Library 0 Planned

Ability to disable actions

In some projects, the Customer Service do not have to use some features. For example, in our case, we do not use the Subscription feature. However, it is easy to click on the Convert to Subscription by mistake, creating a Subscription inadvertentl...
almost 4 years ago in Customized Commerce / Customer Services 1 Planned

Preview unpublished content delivered by Content Delivery API

In the documentation it says that it is possible to enable previews of unpublished content delivered by Content Delivery API https://docs.developers.optimizely.com/content-management-system/v1.5.0-content-delivery-api/docs/customizing-content-deli...
about 1 year ago in Content Management / APIs 0

Enhancements to current base security with DXP for users

While many of these features can be added programmatically or with a third party authentication server, these to me and multiple clients seem like they should be our base level security. Push a forced password reset to all users on our instance as...
about 3 years ago in Content Management / Roles and Security 0