Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Ability for admins to edit the campaign and mandatory fields of completed tasks

System administrators should have the capability to transfer tasks between campaigns and modify essential fields even after a task has been marked as completed. Currently, the final step of the task needs to be reopened to implement these changes,...
4 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Retract side menu in Commerce similar to CMS

When you click CMS > Edit, the side menu retracts to provide more hoizontal space. Can you implement the same for Commerce > Catalog?
7 months ago in Content Marketing / CMS + CMP Publishing 0

Enable setting SubscriptionName in EPiServer.Azure.Events.Internal.DefaultServiceBusEventProvider

Azure Servicebus has a rule that SubscriptionNames cannot be longer than 50 characters. Currently, SubscriptionName is set by the private field _uniqueName in DefaultServiceBusEventProvider.ctor() and there is no way to override it. The field is s...
almost 3 years ago in Content Management / APIs 0

Repurchase Algorithm Needed!

Please add an algorithm that allows Optimizely to predict repurchase behavior. For example, if a customer typically purchases a specific sku every 4 weeks, we wouldn’t want to recommend that sku again if they just purchased it yesterday (this is h...
4 months ago in Product Recommendations / Technical 0

Full Stack Experiment Scheduler

What is the problem you’re trying to solve with this request?Rather than providing a solution, please try to describe the problem in as much detail as possible. Calendar Experiment scheduling - on and off Repeatability Weekly, Monthly, Yearly, Cus...
almost 3 years ago in Feature Experimentation / Feature Flagging Workflows 4 Already exists

Two-Factor Authentication (2FA)

As a CTO I would like to have support for two factor authentication during login to the admin interface to increase security for a business critical system.
about 2 years ago in Customized Commerce / Roles and Security 1 Planned

Allow users to sort comments on review pages

As a content creator, I want to be able to sort comments on review pages depending on what kind of content is being reviewed: Specifically as a graphic designer working on brochures/PDFs, I want to be able to sort comments in these ways: Start on ...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Provide a better editor for "custom javascript conditions" for the audience builder.

Hi! As an Optimizely editor, I would like to have a better developer experience when using the "custom javascript condition" when building an audience. Not only is the editor showing plain text while it could be an editor such as is presented when...
over 2 years ago in Web Experimentation / Developer Experience 4 Future consideration

Optimizely Web Exp Customer Java script Utility Function Suggestion

Request: Implement an in-code suggestion feature for Optimizely utility functions. Functionality: When a developer starts typing in the code in the optimizely customer java script text area, the system should suggest available utility functions fo...
4 months ago in Web Experimentation / Developer Experience 0

Ability to disable actions

In some projects, the Customer Service do not have to use some features. For example, in our case, we do not use the Subscription feature. However, it is easy to click on the Convert to Subscription by mistake, creating a Subscription inadvertentl...
over 3 years ago in Customized Commerce / Customer Services 1 Planned