Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1790

User journey track common pathways and journeys leading to more conversions

No description provided
3 months ago in Content Recommendations 0

To show regions / countries with most successful interactions

No description provided
3 months ago in Content Recommendations 0

Content interaction include time spent on content items & the total time spent on a topic

No description provided
3 months ago in Content Recommendations 0

Include the top engagement channels (email, Blog, social media), topics, tags

On the engagement insights please can we have more data to show the Top engagement channels / topic / tags
3 months ago in Content Recommendations 0

Milestones - changing owner

Recently we have learned that it is NOT possible to change an OWNER of a MILESTONE in CMP. This was a surprise for us and we believe this should be possible just as it is for other objects. Perhaps this is due to that Milestone is still rather new...
3 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Allow access to Sustainability reporting

Microsoft provides facilities to insight and measurement of sustainability metrics which are available from the platform, as part of sustainability efforts it would be good to have the option to have access to this (a little like appinsights), to ...
10 months ago in DXP Cloud Platform / Telemetry 0 Future consideration

Enable edit of content reference and url properties in cms 12

As an editor I want to be able to edit content references and urls so that i can identify where the property was pointing originally and not have to find a piece of content based only on its name
almost 2 years ago in Content Management / Editing 0

Add Asset to Multiple Folders

We often build folders for specific regions, verticals, etc. and it would be nice to allow a single asset to be in multiple folders at once. Additionally, it would be great if we could push them to those folders from within the task!
almost 2 years ago in Content Marketing / DAM/Library 2 Future consideration

Add ability to download reports

As a user I want to be able to export reports to Excel so that I can share them within my organization.
about 1 year ago in Content Management / Reporting 1

Report "Form template" is lacking date range

I would like to be able to see usage of different brief templates for a selected time span. Other reports have functionality for choosing time span.
10 months ago in Content Marketing / Analytics 0