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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1740

Sub-folders ability to hold assets / Folder filter

When you organize your assets on sub-folders on the Library the assets remain loose on the main folder as well. This causes confusion and clutter. When you use the filters to show just ‘folders’ this issue is ‘corrected’ but when you go into the f...
over 1 year ago in Content Marketing / DAM/Library 1 Future consideration

Make all form submissions searchable

There is no way to search all form submissions. I can get a report that shows there was a bounced email from a form submission to abc@xyz.com with the date and time, but I can't search Optimizely to find that form submissions, you can only search ...
7 months ago in Content Marketing / CMS + CMP Publishing 0

Please support ANY authenticator app for login (not just Okta)

Please support any authenticator app for login - Forcing people into a Okta lock-in is a big no-go and shines really bad on you as a tech company
4 months ago in User Management 1

Copied content items should be pasted as draft items.

In the Optimizely CMS, content items can be copied and pasted into other locations in the CMS respository via the browser UI. However, pasted content items are published immediately. Ideally copied items would be pasted as drafts so that editors c...
10 months ago in Content Management / Editing 0

Add to Order History within Console

If you navigate to Order History in the console and click the "i" button, you can see information tied to the order. It would be nice if you can see first name, last name and email address of who placed that order. Our inside staff has to follow u...
almost 3 years ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Modify the UI to show the BillTo number when Managing Shared lists

Currently when clicking on the "Shared by ___" or "Shared with ___" hyperlinks next to a list that is currently being shared by billto, you are only met with a message "Shared with all users on billing account." but you are not told which billing ...
7 months ago in Customized Commerce / Technical 0 Gathering interest

Assign Multiple Owners to a Step

No description provided
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Sort roles in Audience role criteria

When adding role criteria in Audiences the role dropdown should be sorted alphabetically.
4 months ago in Content Management / Personalization 0

Enable a prioritisation field in Hypothesis (e.g. PILL, PXL etc.)

Have a field which calculates priority based on a configurable prioritisation framework (Optimizely Ideas had similar functionality)

As a developer I would like to be able to save Application Insights log queries

No description provided
almost 3 years ago in DXP Cloud Platform / Telemetry 0 Future consideration