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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Edit Watchers of Campaign Templates

We have found that editing certain functions of the Campaign Templates is extremely difficult. One such function that has not been updated with the ability to edit campaign templates is the Watchers of the Campaign and Activities. It seems that th...

Add Asset to Multiple Folders

We often build folders for specific regions, verticals, etc. and it would be nice to allow a single asset to be in multiple folders at once. Additionally, it would be great if we could push them to those folders from within the task!
about 2 years ago in Content Marketing / DAM/Library 2 Future consideration

API to connect to our Getty account via Marketplace

To open up Optimizely Marketplace to our employees, we require the ability to connect directly to our Corporate Getty Account and also remove Adobe and Unsplash as available options. We have strict brand guidelines and employees are supposed to us...
almost 2 years ago in Content Marketing / DAM/Library 0 Future consideration

CMS users can not access files uploaded through Episerver Forms

After upgrading Episerver Forms to fix the security vulnerability outlined in this blog post (https://world.optimizely.com/blogs/phu-nguyen/dates/2023/10/vulnerability-in-episerver-forms/') CMS users can no longer access uploaded files from the Fo...
9 months ago in Content Management / Forms 1

Segmenting more than one attribute at a time

For releasing features / targeting users to be part of an experiment it is very straight forward to target specific attributes As optimizely gives you the ability to apply various different filtering mechanisms.. e.g. below, above, contains, does ...
about 3 years ago in Experimentation Analytics 0 Investigating

Enhance efficiency of UserProfileService with decideAll()

When calling decideAll() with a User Profile Service (UPS), the method looks up the UPS for each flag. The request is that the SDKs be updated to default to just one lookup for all flags.This will prevent unnecessary resource consumption for custo...
3 months ago in Feature Experimentation / SDKs & Agent 0

Sort/Filter Comments in Proofing & Versioning

The ability to sort and filter comments by page in the proofing and versioning, rather than having comments listed chronologically would be great.
3 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Ability to export active workflow steps into an excel

Would like the ability to export a workflow that is assigned to a task, will all steps, dates included, into an excel. We would like this to solve for leaders/users who are not actively in CMP but need a line of sight into key milestones, dates, a...
3 months ago in Content Management / Reporting 0

Migrate Content Manager and Grid View to version 12

Hi,The GridView and Content Manager needs to be migrated to version 12. Without a product switcher it isn't possible to get to the Content Manager. Bart asked me to create a ticket on this. Thanks for looking into this.
10 months ago in Content Management / Content Manager 0

Enhance CMP CMS connector to support multiple sites per CMS codebase instance

Currently the first version of the CMP to CMS connector only support a scenario of one codebase to CMP instance. Therefore if a client has multiple CMP instances connected to different multisite instances in the CMS this does not work. For example...
10 months ago in Content Marketing / CMS + CMP Publishing 1 Investigating