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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Ability to customize the logger

Sixt has thousands of users and optimizely currently logs in unstructured manner. We would like to include some custom fields for each request that comes into our servers in order to facilitate easier logging, review and optimizely logs search. As...
over 1 year ago in Feature Experimentation / SDKs & Agent 1 Future consideration

View Related Tasks on Calendar/Timeline

We love the ‘related’ capability for tasks/events, but it’s not very visible/not visible at all on calendar/timeline view. If there could be any way to easily see these relations, it would make life a lot easier when looking at a set of tasks for ...
over 1 year ago in Content Marketing / Plan 0 Future consideration

Days of the Week in List View

We'd like to see the day of the week next to the due date in the list view. Right now, I can see if a step or task is due on, say, the 15th. But I still have to go to the calendar to know that is Wednesday.
over 1 year ago in Content Marketing / Plan 0 Future consideration

Task Complete Notification/Celebration

Just an idea - it would be nice to have a special notification when a project closes so we can celebrate a little. More often than not the project just end very dryly. It would be so motivating if the team could get a little accolade.
over 1 year ago in Content Marketing / Notifications 0 Future consideration

Select Tasks from Template Before Creating Campaign

Currently, when our team uses a campaign template, they don't always need all tasks included in the campaign. Because they don't have the ability to select specific tasks within the template, they create the new campaign and then delete the tasks ...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Team Dropdown in Share Modal

When using the share modal, I can search for teams to add, but I'd prefer a picklist instead. I can't always remember the names of the teams we've created, but I could pick one out from a list if presented to me.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Hyperlink Logo on Brand Login Page

Can a provision be made (such as accepting a URL along with a logo) on the "Organization" page in such a way that, on our custom login page, when our logo is clicked, it will take us to our site?
over 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Add Preview Image/Thumbnail .zip Files

Can we add a thumbnail or preview for .zip files? The current visual doesn't give any insight into what's inside.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Clinets request a way to differentiate experiment state (active, paused, archived, invalid)

This has been requested via FS swift-sdk github issues (https://github.com/optimizely/swift-sdk/issues/291) Currently SDK provides an error experimentKeyInvalid which says "Experiment key ((key)) is not in datafile. It is either invalid, paused, o...
over 1 year ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Preview Image for Twitter Posts

Does Welcome plan to incorporate the preview image function for Twitter posts? Currently, the right hand side preview pane in publishing tab for the Twitter widget currently does not expand to show the thumbnail preview of the URL that is pasted.
almost 2 years ago in Content Marketing / Integrations 0 Future consideration