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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Include Time Tracking 'Description' Box in Export

We like the time tracking feature on workflows and particularly like the 'description' field in the Time Logging dialogue box. However, we have noticed that when exporting the time logs to an excel, the Description field is not included. Is there ...
over 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

While adding audience condition in code mode, add error message if syntax is wrong

In Web and Full Stack, if you add an audience condition via the code mode, and you do not add the "and" at the beginning, the audience cannot be saved, but no error message is generated, so it is not clear what is happening. Please add an error me...
over 1 year ago in Web Experimentation / Developer Experience / Experiment Authoring 0 Future consideration

Export Brief - Pretty Version

We use templates for our briefs (which we love), but it makes for a very bland export. Ideally, we would like to export our briefs in a way that is visually appealing in order to share them across the org. Senior executives expect a clear visualiz...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Web Proofing on Gated Links

We would like to add gated links to our content “Add URL” section for proofing. These links are unpublished and are built on an internal site, which is gated behind a login. Since these are unpublished and are not live, we are not able to generate...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Auto-Fill Personal Info from Microsoft into Request Form

It would be great if we could link our Microsoft credentials into Welcome so that the system knows more about who has submitted a request to better be able to prioritize work. For example, we'd like to capture their title, their department, etc.
over 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Flexibility to customize dates in workflow with assigned step durations

There is additional flexibility needed with adjusting the dates on the workflows because right now there is no way to disregard the preset durations on the templated workflow.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

View All Campaign Content at the Task Level

It would improve the workflow to be able to view all related content at the task level instead of having to keep navigating to the campaign level.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Bulk Add Tags to Library Assets

I'd like to be able to add tags when uploading an image in the Library by copy pasting a bunch of them separated by commas. I am finding that when I paste keywords in as comma-separated for tags that they do not stay. (Example: Web Browser, Intern...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

When task without an End/Due date is completed, make the Completion date the End date in Plan module

When a task is created without an End/Due date, and then it is completed, the Plan Module list view shows the End/Due date field as empty, and it cannot be edited either. It would be great if the system automatically would enter the Completion dat...
over 1 year ago in Content Marketing / Plan 0 Future consideration

Update History and Notifications for Due Date Changes from Smart Durations

When using smart workflow durations, the step due dates get changed any time someone completes a step early, which is expected. But the history tab and the email notifications that accompany the change make it look like the person who completed th...
over 1 year ago in Content Marketing / Notifications / Tasks, Campaigns, and Events 0 Future consideration