Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Add a spinner while the page tree is being modified

Since the version 12 upgrade, our client and their editors have encountered a problem with the page tree. Actions like deleting and moving items aren't immediately reflected in the user interface. This leads to users repeating the action, only to ...
2 months ago in Content Management / Content Manager 0

Ability to lock down code editor / css changes

As an administrator, I want to lock down the code editor / CSS changes within the platform to prevent security risks from non-technical users or bad actors inserting malicious code.
about 2 months ago in Web Experimentation / Security 0

Add ExtendedProperties to ALL applicable models in Content API

Many Optimizely objects implement the IExtendedProperties interface. As an example, the ICart interface implements the IOrderGroup interface, which contains an ICollection<IOrderForm> property, which in turn contains an ICollection<IShipm...
4 months ago in Customized Commerce / Orders 0 Gathering interest

Create new user based on other user

As a Customer I want to be able to create new users quickly based on the roles and permissions another user has. Like "create a new user B that has the same roles and permissions as user A".
over 2 years ago in Campaign 0 Future consideration

Unable to move multiple pages into hierarchy tree

We found the CMS system doesn't allow you to move multiple pages into the hierarchy tree, the only way is to move them one by one, which is very tedious and time-consuming. The only way is to write a custom class and archive them based on date cre...
about 2 years ago in Content Management / Editing 2 Investigating

Similar type of field for blocks than route segment is for pages

Page types have the route segment property in Optimizely. Blocks obviously don't have these as they don't have URLs. Would it be possible to add some kind of similar field to block that could be used as a filtering option for example through the A...
21 days ago in Content Management / Technical 0

Enable drag and drop for PropertyList<T> in the editing experience

Would it be possible to enable drag & drop in the editing experience of property list similar to content areas. PropertyList are sometime favored in content type architecture as they take less editorial time to setup then blocks.
about 2 years ago in Content Management / Editing 2 Future consideration

Search Campaigns/Discounts by Coupon Codes

As a Commerce > Marketing user, I can currently search by campaign name & discount name. Can a feature be added to also search by coupon code (within a discount)?
about 2 months ago in Customized Commerce / Promotions 1 Planned

Two-Factor Authentication (2FA) for Configured Commerce

Please add two factor authentication capabilities for Configured Commerce. (I know that there is another request like this, but for Customized Commerce https://feedback.optimizely.com/ideas/COM-I-118)
2 months ago in Configured Commerce / Users, Permissions & Security 1 Gathering interest

Support importing / exporting >2GB data

When developing new sites and features using the CMS, it's occasionally useful to export multiple GBs of new and changed content and assets from a staging environment and import everything to production along with an updated codebase.
about 2 months ago in Content Management / Technical 0