Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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PIM

Showing 42

Logo/Icon for Documents

Instead of the current default icon used for documents (a paper with an exclamation), there should be the option to add an icon or have it automatically generate based on the file type - like a PDF icon for PDF documents.
about 2 years ago in PIM 3 Planned

Add Product Title to Category Export Template

I was wondering if it would be possible to add Product Title to the Category Export Template. Right now, it does include Product Number, but it would also be nice to be able to see what the description of that product is.
over 2 years ago in PIM 1 Gathering interest

Retry / Retry in middle of Refresh published products

Hi, We have found that the refresh published products job fails quite often (usually timeout, index error which gets fixed by rerun, or url segment already taken). Allow this job to retry from the point it stopped rather than having to go through ...
over 2 years ago in PIM 2 Future consideration

Refresh Published Products Job Batching

From my experience with one of our clients, the PIM: Refresh Published Products job regularly has an issue at some point while pulling in 100k+ products. When it does die at some point during that pull, its extremely frustrating to invest another ...
over 2 years ago in PIM 5 Gathering interest

Unable to add pre-existing users to tenant

If a user is added to a PIM tenant, then it should be possible to add the same user to another tenant without contacting Optimizely Support.
over 2 years ago in PIM 1 Will not consider

Variant Product - See child products in Product Dashboard

Would like to be able to see what products are child products in the dashboard without having to go into the Parent Product and using the child product tab. Being able to see parent / child products in the dashboard would almost create a visual "t...
almost 3 years ago in PIM 3 Gathering interest

Exclude Uncategorized Product - Dashboard View and Export

In the new enhancements, we can filter to Uncategorized Products. Would like to have a view of products that exclude Uncategorized products. This would give you a visual of what is currently on the web, and what is not on the web. Because there is...
almost 3 years ago in PIM 3 Gathering interest

Allow custom properties on Assets

Please add the ability to add custom property mappings on Assets, like we can map fields over to custom property values on product for properties. As originally requested on ticket 662555
over 3 years ago in PIM 2 Gathering interest

Default value for all Property types

Hi, String properties can be set up to have a default value. Can you please add that feature for Boolean and other types as well? It would be really helpful to have Booleans have a default value.
over 3 years ago in PIM 2 Gathering interest

Workflow Capability

Currently our business has a process to set up parts in our ERP systems. We use Excel, Smartsheet, and our ERP. Then we migrate over to the PIM to capture more information. That is a difficult transition because our users are already working with ...
over 1 year ago in PIM 0