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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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variant children visibility difference between V1 and V2 of the products collection service

in V1 of the product collection service, style parent product visibility is taken into consideration when determining if a variant child product is visible or not, but V2 doesn't do that!we noticed this on the Order History Details page after turn...
10 months ago in Configured Commerce / Catalog & Assets 2 Investigating

Zone Component Enhancements

Would like to request some upgrades to the Zone component: Ability to utilize ClassNames - would aid in styling children components an end user might add and for debugging. Ability to pass data-test-selectors to children - Would aid in debugging a...
10 months ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

For all Excel imports in the Admin, there should be a template

As an administrator in the Optimizely Configured Commerce System I have had to load data into the system manually on occasion. I believe that for my organization's benefit, and the benefit of many others, every section that allows a manual excel i...
10 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Make "Website" a rule type in the rules engine

Within the rules engine, user can select "customer fields" and "custom property fields" but are not able to select a website. Examples of where this would be useful: Promotions - use rules to make promotions applicable to one of many websites Prod...
10 months ago in Configured Commerce / Misc. 1 Investigating

Create private subdomains for CDN images and pdf hosting

Optimizely is in the process of putting a CDN in place for all Spire Sites and Classic sites that have migrated to containers. CDNs are great to improve site speed, however, best practice would be to implement the CDN as a subdomain of the main si...
almost 2 years ago in Configured Commerce / Catalog & Assets / Technical 0 Investigating

Search / filter by user role in admin console

In the admin console, it would be very helpful to filter by and or search by user roles.

Site-specific URL Mapping settings

As a multi-site customer, I would like to be able to set a different translatable value for the URL Mapping settings for each of my websites. Currently, these settings are set as Global, so their values apply for all websites.
about 2 years ago in Configured Commerce / Catalog & Assets 2 Investigating

Add ability to override editorTemplates

It would be great to be able to override editorTemplates. Currently there is an ability to create new ones, however, sometimes we might just want to add a option field like "maximum-number-of-slides" to one of the current OOTB versions. If we do t...
about 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Allow to configure file upload maximum size on nginx server

A good client of ours asked us to implement a feature to allow him to upload files via the storefront that will give additional informations on quotes. Unfortunately, the fact that the upload size limit on the server is 5MB and we can not configur...
about 1 year ago in Configured Commerce / Technical 0 Investigating

Support for multiple location ids in Square payment gateway.

Hi Team, Square payment gateway has provision to provide support for multiple location under its profile. However, Optimizely is not sending location id into request body of CreatePayment Square payment API due to which when amount is captured it ...
about 1 year ago in Configured Commerce / Orders & Payment 0 Investigating