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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Alert when a product reaches or falls below minimum inventory threshold (VMI)

When using VMI, it would be helpful to have an alert email sent out when a product hits or falls below the defined minimum inventory value. The email could also include a summary of products that are at or below minimum. This would help with effic...
5 months ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Unable to Run Sql Scripts During Off-Hours

We typically deploy new code to production during off-hours to minimize downtime on our website during our customers business hours. We recently have made a bugfix that requires a code change and a slq database script to be deployed/ran hand-in-ha...
about 2 months ago in Configured Commerce / Technical 0

Include information about errors on the email notification triggered by a failed integration job execution

Currently when the execution of an integration job ends in failure, we get notified; however, the email itself says nothing about the reasons as to why the job failed, it only says "job failed". I'd like to suggest that the email notification shou...
about 2 years ago in Configured Commerce / Integration 3 Gathering interest

Salesperson View

The salesperson should have a seperate view. They should be able to see every account assigned to them, pending orders for each customer, pending quotes, etc. In addition, as some sales people take orders over the phone, they should be able to inp...
about 2 months ago in Configured Commerce / Users, Permissions & Security 1 Investigating

Improve notify conditions for jobs

Currently options for selecting a condition to send email notification from a job are: Completion (job ran and could have completed successfully, with errors or warnings or job ran and failed Success Job ran successfully Failure ; Job ran and comp...
about 2 months ago in Configured Commerce / Integration / Technical 0

Please offer SAML SSO

Please include SAML SSO for future Configured Commerce Cloud versions. Currently, clients have to build their own solution.

Allow Decimals within Multiple Sale Qty

we would like to request the Multiple Sale Qty field to allow for decimal qty. We have several products that can only be sold in decimal qty with a min/multiple qty, but unable to do so at this time.
about 1 year ago in Configured Commerce / Catalog & Assets 1 Gathering interest

When searching by Brand, attributes and filters cannot be sorted

When searching by the Brand on the website, the Filters need to be sorted and ordered. Where do we go to do that?
2 months ago in Configured Commerce / Catalog & Assets 2 Gathering interest

Content Field on Product Detail Page Should be Controlled by CSS

In configured commerce, go to: Admin Console > Catalog > Products, then select a product and go to the "Content" area. There is a rich text editor field for adding product description/detail info. This editor gives the option to change fonts...
2 months ago in Configured Commerce / Catalog & Assets 1 Investigating

SSO Authentication - Admin user attributes mapping

Admin user (Console user) creation via SSO authentication allows us to map email, given_name and family_name but we are not able to map User Name, Company, Position, Phone, Extension, Fax attributes. Company: We have multiple segments/branches ava...