Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

Showing 225 of 1615

Web/Console user permissions

Currently, we are using Insite 5.1 and migrating to spire. There is a new requirement from the business to have a diversified user entitlements within the organization(so far identified about 50 different entitlements). After assessing the current...
3 months ago in Configured Commerce / Users, Permissions & Security 1 Investigating

Google API Key (Security) - Allow separate Backend/Frontend keys to prevent API Hijacking

The Google API security best practices is to set HTTP referer application restrictions the for Maps Javascript API and Distance API. However, they recommend the IP address restriction for Geocoding, Places, and Geolocation API's. See https://devel...
over 2 years ago in Configured Commerce / Technical 0 Gathering interest

Access to Mailgun for Optimizely Configured Commerce Customers

Optimizely is using Mailgun as email service to send outbound emails from Opti Configured Commerce. We see that user activation emails are not always reaching customers and we would like to see more detail on what happened with mails sent out from...
8 months ago in Configured Commerce / Technical 1

Google Analytics 4 Implementation

Google is currently running Universal Analytics and GA4 at the same time, but there is a push from Google to set-up new sites on GA4, and there is no guarantee the Universal Analytics will be available once the official switch to GA4 happens. Woul...
over 2 years ago in Configured Commerce / Misc. 3 Planned

Promotion Redemption Report

Create an easily downloadable report that shows any promotions running on the site and their redemption.
3 months ago in Configured Commerce / Marketing & Promotions 1 Investigating

Ability to Customize Promo Code Errors

It would be amazing if we (the Opti customer) can customize the promo code error message. Currently if a customer is outside of the promo parameters (i.e. over the total $ amount), the website says Invalid Promo Code. It isn't invalid, it just doe...
over 1 year ago in Configured Commerce / Marketing & Promotions 2 Gathering interest

More parameters for Sales Transactions under admin panel desired

The client is interested in including additional information such as handling charges, taxes, subtotal, etc., in Sales transactions similar to what is available in the order history. Can we incorporate this into an upcoming release? Please find at...
3 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Add to Order History within Console

If you navigate to Order History in the console and click the "i" button, you can see information tied to the order. It would be nice if you can see first name, last name and email address of who placed that order. Our inside staff has to follow u...
over 2 years ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Multiple Customer Part Number

Customers should be able to add multiple part numbers for a given product per customer in the admin console. Currently, it allows single part number for a given product per customer. In addition to this, few of our clients have the requirement to ...
over 3 years ago in Configured Commerce / Catalog & Assets 2 Gathering interest

Partial search hits on variants

If you search for a title containing almost the entire title of a variant it falls back to the product instead of showing the variant. You need the complete variant number or the complete title to actually get a hit on a variant. We want a config ...
7 months ago in Configured Commerce / Search 1 Gathering interest