Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce Spire + CMP Publishing Integration

Talking with Configured Commerce Customer who is interested in CMP. They have a Marketing Team of ~20 and larger team which provides input of Marketing Materials at ~100. We would love a publishing connection between CMP and Configured Commerce Sp...
3 months ago in Configured Commerce / CMS, Spire & Mobius / Integration 1 Gathering interest

Add support for related objects in behavioral activation campaign templates

We would like to be able to use activation campaigns in behavioral mode in the same way as we can do in one-time or recurring campaigns. We have a custom channel app that uses the data mapping template where we select fields from customer object a...
3 months ago in Data Platform App 0

Plan views shared with me

We need to see who shared a plan view, also be able to delete a shared view from my list. In theory this list could grow to an extremity long list that I can't edit and with views that is not applicable/needed for me. As a minimum requirement at l...
9 months ago in Content Marketing / Plan 4

Summarize Notifications

I get A LOT of notifications, and I do want to hear about everything in them, but it would be great if I could get a roll-up instead. Once a day would be ideal, maybe first thing in the morning. And even for the time-sensitive notifications (like ...
almost 2 years ago in Content Marketing / Notifications 1 Future consideration

SIMPLE ADDRESS: Automaticaly create 301 redirect from CMS hierarchy URL to SIMPLIFIED

There is already a configuration to make the SIMPLE ADDRESS the page object reference for the CMS (links, nav, sitemap, optigraph). What is missing is the final step: When a user creates a SIMPLE ADDRESS entry, the original URL is still available ...
12 months ago in Content Management / Content Manager 0

Short-lived instances for QA

Customers running automated test need a way to quickly setup and teardown short lived graph instances for the purpose of verifying code changes.
9 months ago in Optimizely Graph 0

Self-service for whitelisting domains

As a customer I'd like to self-serve in updating which domains are included on the whitelists for our web experiments and recommendation instances. This would be much more efficient than email conversations or open tickets which can span days/week...
3 months ago in Experiment Collaboration and Management / Other 0

Issue with legacy ExposedDropdownMenu component

We are currently utilizing Commerce version 14.28.2 and have encountered a UI alignment issue within the Admin Roles Dropdown under the contacts section. The dropdown values are not anchored to the textbox; instead, they float and misalign when th...
3 months ago in Customized Commerce / Technical 0

Change denominators to track funnel-conversions better

We want to measure conversion of different steps in our funnel, including offline events based on prior conversion steps and not always based on visitors. in our case: We do create leads on our landingpages which we then call on the phone. for som...
over 2 years ago in Experimentation Analytics 1 Planned

Apply Workflow Step Changes to Existing Tasks

When updating a workflow's steps, there is currently no option to apply those changes to existing tasks. We would like the option to update existing tasks as our process changes. (As you can do today when making edits to workflow template fields.)
about 2 years ago in Content Marketing / Settings + Configuration 1 Future consideration