Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Summarize Notifications

I get A LOT of notifications, and I do want to hear about everything in them, but it would be great if I could get a roll-up instead. Once a day would be ideal, maybe first thing in the morning. And even for the time-sensitive notifications (like ...
almost 2 years ago in Content Marketing / Notifications 1 Future consideration

Add customizable reporting framework to CMS 12

As a developer I want to create custom reports (like in CMS pre-v12). Then I want them listed on the Reports tab so users (with proper access rights) can be viewed or downloaded.
over 2 years ago in Content Management / Reporting 0

Create Sector Stores - Like Brand Stores

Customer would like to be able to use a data field (like we use Brand for Brand store) to be able to create "Sector Stores" like Brand Stores. Examples: "Food & Beverage", "Hospitals", "Education" "Municipalities" - products would have one or ...
almost 3 years ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Navigation builder

It would be great if there was functionality within the CMS to be able to build custom navigation for a website and not just use the tree structure. The ability to drag and drop pages in or out of the menu or add external links to the menu. This f...
about 1 year ago in Content Management / Content Manager 0

API for DXP environment restart

Currently you can restart an environment only manually from Optimizely paasportal.We would need an API for restarting environments, which would be a more modern way of doing things and it would allow a better automation for managing environments.
3 months ago in DXP Cloud Platform 0 Future consideration

Apply Workflow Step Changes to Existing Tasks

When updating a workflow's steps, there is currently no option to apply those changes to existing tasks. We would like the option to update existing tasks as our process changes. (As you can do today when making edits to workflow template fields.)
almost 2 years ago in Content Marketing / Settings + Configuration 1 Future consideration

Reporting on usage of key CMS features: AB testing, Projects, visitor groups etc

I would love to be able to see in the system whether my customers are leveraging these types of very useful functions in the CMS so that if they are not used, or perhaps underused, I can raise this at future check in calls to increase adoption of ...
almost 2 years ago in Content Management / Reporting 0

Change denominators to track funnel-conversions better

We want to measure conversion of different steps in our funnel, including offline events based on prior conversion steps and not always based on visitors. in our case: We do create leads on our landingpages which we then call on the phone. for som...
over 2 years ago in Experimentation Analytics 1 Planned

Search and replace utility

Our CMS authors need a built-in reporting tool that will list all pages, blocks and documents that contain a specific keyword (In strings, xhtmlStrings or external links). Ideally this would allow replacement of the text with another term in pages...
over 1 year ago in Content Management / Reporting 2 Future consideration

Please add IsRunning to IImportStatus.Status used in the IDataImporter

We are programmatically running the data importer service to merge databases. One of the page types has a list of users that is validated against our OAuth provider, OKTA. The problem is that running the import service in a scheduled job can't con...
3 months ago in Content Management / Technical 0