Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Replace Image/Block When Marking Existing Asset for Deletion

When we delete an existing, published image or block it is typically because we need to update it with a new block type or image format. We can currently upload a new image with the same name and file format to automatically replace the existing i...
3 months ago in Content Management / Asset Management 0

Allowed content types taking up too much space

With the release of CMS v12 an extra information block for "You can add these content types" was added when editing content areas, this can take up significant space within the page. To solve this issue, could that information be added to the tool...
over 1 year ago in Content Management / Editing 1

Ability to view the videos from public link in the library

We would like the ability to view the videos from the public link in the library instead of downloaded upon clicking.
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Customer Part Numbers - ShipTo Level

Customer part numbers are not supported by elastic search auto-complete. Customer part number is returned in auto-complete if the product is assigned to a BillTo. However, if the product is assigned to a ShipTo the customer part number is returned...
3 months ago in Customized Commerce / Catalogs 0

Ability to name versions of content

Hello, it would be extremely beneficial to allow content editors to edit the name of versions in the version gadget as well as the locale associated with it. For example, sometimes we make changes to a version that we're not ready to go live with ...
3 months ago in Content Management / Content Manager 0

CMP Accessibility Settings

We'd love to see some more accessibility settings available in the CMP, especially for those who are vision impaired. Some ideas: dark mode adjustable default font sizes
over 1 year ago in Content Marketing / Miscellaneous 1 Future consideration

Calendar: Monday as first day of the week

In the Plan module and Timeline view, as well as in tasks and workflows, calendars are shown with date selectors. These calendars starts with Sundays. However we always refer to Mondays as the first day of a week. There's a risk of miscommunicatio...
over 1 year ago in Content Marketing / Plan 1 Future consideration

Add customizable reporting framework to CMS 12

As a developer I want to create custom reports (like in CMS pre-v12). Then I want them listed on the Reports tab so users (with proper access rights) can be viewed or downloaded.
over 2 years ago in Content Management / Reporting 0

In the Global Search, tasks that are "On Hold" should populate in the search results

Our users rely heavily on the Global Search bar to find their tasks. We've discovered that tasks in a status of "On Hold" do not populate in the Global Search results. Optimizely support informed us this was by design, as the global search bar tre...
5 months ago in Content Marketing / Miscellaneous 0

Allow UIHint.CatalogContent for ContentArea

We have need to allow multiple catalog items to be added to a contentarea and the picker does not allow this. There are workarounds but this seems like it would be core functionality.
11 months ago in Customized Commerce / Technical 0 Gathering interest