Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Ability to Create Campaign Template in Templates Section of Admin panel

I would like the ability to create campaign templates from the same place we create Work Request Templates. Creating a live campaign, making it into a template, then archiving it in the Plan view is a pain. I would also like to be able to edit Cam...
10 months ago in Content Marketing / Settings + Configuration 0 Future consideration

Make "x" easier to click in notifications

Sometimes it can be difficult to click the "x" in notifications as it can be obstructed by the scroll bar, or finnicky to hover over.
10 months ago in Content Marketing / Notifications 0 Future consideration

Add CPN "percent complete" data point in Plan > List view

In timeline view, you can hover to view CPN percent completion. It would be valuable to include this as a datapoint that you can sort by/extract from list view (CSV download). Percent complete is available when viewing milestones, but it would be ...
11 months ago in Content Marketing / Plan 0 Future consideration

The ability to 'like' comment replies to show receipt.

Currently you are able to 'like' a comment in a task/WRQ. However, you cannot do the same for replies. Using a 'like' shows receipt without needing to send a notification. It would be great if you could like all comments - origional AND replies.
11 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Make Password Policy More Stringent

All passwords need to contain at least one character from two of the following four categories: o Lowercase letters o Uppercase letters o Numbers o Special characters (e.g., !@#$%^&) • Passwords for normal user accounts must be a minimum of fi...
11 months ago in Content Marketing / Settings + Configuration 0 Future consideration

CMP Accessibility Settings

We'd love to see some more accessibility settings available in the CMP, especially for those who are vision impaired. Some ideas: dark mode adjustable default font sizes
11 months ago in Content Marketing / Miscellaneous 0 Future consideration

Block download rights for contacts with only view access to a folder

We have several use cases where we have hidden some content in the library to all the organization and then we are just sharing it with specific people in order to limit the use of those assets (mostly applicable to the images associated with spec...
11 months ago in Content Marketing / DAM/Library 1 Future consideration

Create folders/projects in the plan module

We currently use Welcome Campaigns to group ongoing and ad hoc tasks for our marketing teams. However, this can be confusing at times since we also utilize Campaigns to manage our broader marketing initiatives (actual marketing campaigns). Therefo...
11 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Use human language on key experiment changes

We want to quickly find the dates of an experiment starts, ends, ramp-up percentage changes, so that we can keep track of the changes made in the experiment. Currently in the history, only the code changes are listed and we have to read through th...
11 months ago in Feature Experimentation / Feature Flagging Workflows 0 Future consideration

Please separate form fields and metaproperty fields

Since Custom Fields and Labels were combined, it is very difficult to manage these two different types of input fields. We would like to have labels/metaproperties separate so that it is easier to determine which fields we can parse data by. We do...
11 months ago in Content Marketing / Settings + Configuration 0 Future consideration